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Reserv Claims
Reserv Claims provides claims technology and administration services for property and casualty insurers. Its platform combines AI-driven automation, configurable workflows, analytics, and APIs with a network of trained adjusters, supporting carriers, MGAs, and underwriters through claims processing. The company describes its operations as spanning North America, the UK, and the EU.

Rideshare Bodily Injury Claims Adjuster

Handle rideshare bodily injury claims by assessing liability, damages, coverage, and settlements. Share claims insights with Reserv’s teams to improve its AI-driven claims technology and processes.

Opis

  • Deliver timely, courteous service to policyholders and claimants.
  • Respond to calls, file claims, and resolve customer requests.
  • Manage a caseload of litigated and non-litigated claims.
  • Review auto claims, investigate disputes, and collect relevant information and documentation.
  • Assess liability, damages, medical care, and injury severity.
  • Negotiate settlements with opposing parties or their insurers.
  • Follow state regulations, policy terms, and standard procedures.
  • Handle litigation and non-litigation matters arising from auto claims disputes.
  • Communicate with claimants, clients, adjusters, attorneys, and other stakeholders.
  • Attend mediations, arbitrations, and court hearings as needed.
  • Coordinate with defense and claims counsel, litigation managers, approved law firms, and vendors.
  • Review legal documents and follow initial suit-handling plans.
  • Represent the company in discovery, depositions, and trials when needed.
  • Interpret policy language, determine coverage, and prepare coverage correspondence.
  • Manage claim files proactively from opening through closure, including litigated and non-litigated matters.
  • Oversee the work and costs of external vendors, including counsel, experts, and independent adjusters.
  • Keep adjuster licenses current and complete continuing education.
  • Share claims findings with product and engineering teams to support process and technology improvements.

Zahteve

  • A bachelor’s degree is preferred, but applicants with all other qualifications are encouraged to apply without one.
  • Required experience handling rideshare, TNC, or livery claims.
  • At least three years of focused rideshare claims adjusting experience.
  • Experience with commercial auto exposures.
  • Experience handling claims with and without attorney representation.
  • Experience with third-party bodily injury claims, including catastrophic losses.
  • Experience with UM/UIM bodily injury claims.
  • Litigation experience.
  • PIP experience is a plus, but not required.
  • Knowledge of state regulations, policy terms, and standard procedures.
  • Willingness to travel for client and claims needs.
  • An active adjuster license is required: a resident-state license where available, or otherwise a Designated Home State (DHS) license.
  • Willingness to obtain all required licenses within 60 days, including completing state-required testing.

Ugodnosti

  • Health insurance with nationwide coverage, vision, and dental.
  • 401(k) plan with employer matching.
  • Paid time off policy.
  • Family leave after eight months of continuous employment.
  • Work-from-anywhere flexibility.
  • Apple laptop, large second monitor, and other requested work equipment.
  • Remote-first work environment.
  • A workplace that values diverse backgrounds, perspectives, and life experiences.

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