Partners in Care Foundation
Partners in Care Foundation
Partners in Care Foundation is a nonprofit healthcare organisation that develops and expands community-based care for older adults and people with complex health needs. Its Community Care Hub links healthcare providers with a statewide network of community organisations through one contracting relationship, helping make coordinated services easier to deliver. The foundation offers evidence-based programs, care coordination, outreach and enrollment, and training for community health workers, alongside AI-enabled tools such as HomeMeds for medication review. Its work brings healthcare and community services together to improve health outcomes and support people’s stability.

Care Management Operations Coordinator

Coordinate referrals, enrollment, data tracking, and quality activities for care management programs. Support effective healthcare program operations at Partners in Care Foundation.

Opis

  • Coordinate daily care management program work, including outreach, referrals, enrollment results, retention, and workflows.
  • Record and update referral details in internal systems, then track outcomes in databases and payer platforms.
  • Track project progress, flag workflow delays to a supervisor, and help address operational problems.
  • Work with internal teams, vendors, managed care plan staff, and members to support quality service and compliance.
  • Take part in team meetings, training sessions, and other program activities.
  • Keep records, reports, and documentation accurate to support accountability and compliance.
  • Respond to questions from internal and external stakeholders, escalating issues when appropriate.
  • Use analytics to recommend process improvements and help put approved changes into practice.
  • Carry out quality checks to confirm standards and requirements are being met.

Zahteve

  • A bachelor’s degree in business, health administration, social work, human services, or a related area is preferred.
  • At least two years of experience in healthcare, social service programs, clinical or behavioral health, or office settings.
  • Experience analyzing data and metrics is preferred.
  • Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
  • Experience with Salesforce or other healthcare software and portals is preferred.
  • Bilingual ability is preferred.
  • Careful attention to detail and reliable follow-through.
  • Strong organizational, spoken, and written communication skills.
  • Ability to manage multiple tasks under pressure and adjust to shifting priorities.
  • Strong data entry and computer skills.
  • Familiarity with community-based programs and resources.
  • Ability to work independently while following established guidelines and checklists.
  • Must be authorized to work in the United States.

Ugodnosti

  • Equal opportunity employer.
  • Reasonable accommodations may be provided to help qualified individuals perform essential job functions.

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