Partners in Care Foundation
Partners in Care Foundation
Partners in Care Foundation este o organizație nonprofit din domeniul sănătății, care dezvoltă și extinde îngrijirea în comunitate pentru persoanele în vârstă și pentru cele cu nevoi medicale complexe. Centrul său de îngrijire comunitară conectează furnizorii de servicii medicale cu o rețea de organizații comunitare la nivelul întregului stat, printr-o singură relație contractuală, facilitând furnizarea de servicii coordonate. Fundația oferă programe bazate pe dovezi, coordonarea îngrijirii, activități de informare și înscriere, precum și formare pentru lucrătorii comunitari din domeniul sănătății, alături de instrumente bazate pe inteligență artificială, precum HomeMeds, pentru revizuirea medicației. Prin activitatea sa, reunește serviciile medicale și comunitare pentru a îmbunătăți rezultatele privind sănătatea și a susține stabilitatea oamenilor.

Care Management Operations Coordinator

Coordinate referrals, enrollment, data tracking, and quality activities for care management programs. Support effective healthcare program operations at Partners in Care Foundation.

Descriere

  • Coordinate daily care management program work, including outreach, referrals, enrollment results, retention, and workflows.
  • Record and update referral details in internal systems, then track outcomes in databases and payer platforms.
  • Track project progress, flag workflow delays to a supervisor, and help address operational problems.
  • Work with internal teams, vendors, managed care plan staff, and members to support quality service and compliance.
  • Take part in team meetings, training sessions, and other program activities.
  • Keep records, reports, and documentation accurate to support accountability and compliance.
  • Respond to questions from internal and external stakeholders, escalating issues when appropriate.
  • Use analytics to recommend process improvements and help put approved changes into practice.
  • Carry out quality checks to confirm standards and requirements are being met.

Cerințe

  • A bachelor’s degree in business, health administration, social work, human services, or a related area is preferred.
  • At least two years of experience in healthcare, social service programs, clinical or behavioral health, or office settings.
  • Experience analyzing data and metrics is preferred.
  • Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
  • Experience with Salesforce or other healthcare software and portals is preferred.
  • Bilingual ability is preferred.
  • Careful attention to detail and reliable follow-through.
  • Strong organizational, spoken, and written communication skills.
  • Ability to manage multiple tasks under pressure and adjust to shifting priorities.
  • Strong data entry and computer skills.
  • Familiarity with community-based programs and resources.
  • Ability to work independently while following established guidelines and checklists.
  • Must be authorized to work in the United States.

Beneficii

  • Equal opportunity employer.
  • Reasonable accommodations may be provided to help qualified individuals perform essential job functions.

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