Konecta je globalno podjetje za uporabniško izkušnjo in zunanje izvajanje poslovnih procesov, ki organizacijam pomaga izboljšati stike s strankami in zaposlenimi. Njegove storitve združujejo človeško strokovno znanje z umetno inteligenco in generativno umetno inteligenco ter zajemajo svetovanje in svetovalne storitve, digitalno trženje, upravljano delovno okolje in rešitve z napravami kot storitvijo ter storitve na področju umetne inteligence in agentske umetne inteligence. Konecta posluje v 28 državah, zaposluje več kot 109.000 ljudi in zagotavlja podporo v več kot 40 jezikih. Organizacijam služi v sektorjih, kot so trženje, logistika in zdravstvo, pri tem pa ohranja osredotočenost na trajnost in ESG.
Call Center Customer Service Representative
Provide customer support for Konecta in a hybrid role in Peru, with remote shifts and in-person training and on-the-job coaching. Rotating schedules include one weekly day off.
Opis
- Assist customers as a service representative
- Handle remote shifts from Monday to Sunday, with rotating days off
- Attend in-person training and on-the-job coaching
- Work one of these shifts: 06:00–15:00, 07:00–16:00, 08:00–17:00, or 09:00–18:00
Zahteve
- Be at least 18 years old
- Hold a valid national identity document (DNI)
- No experience required
- Have completed secondary education
- Be available for in-person training and on-the-job coaching
- Be available for one rotating day off each week
Ugodnosti
- A computer is provided
- Variable pay and uncapped commissions
- S/ 150 attendance bonus for three months
- Training allowance of S/ 45 per day, paid weekly
- All statutory benefits
- Career development and advancement opportunities
- An inclusive workplace promoting gender equality and diversity