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Vetcove
Vetcove
11 – 50 Angajați
Alimente și băuturiIndustria prelucrătoareLogistică
Vetcove oferă o platformă de achiziții pentru clinicile veterinare, reunind comenzile de la furnizori într-un singur loc. Echipele veterinare pot compara prețuri, verifica stocurile, consulta istoricul comenzilor și gestiona relațiile cu furnizorii printr-o singură interfață, ceea ce simplifică procesul de aprovizionare. Platforma este gratuită pentru veterinari și este susținută de veniturile obținute de la corporații. Peste 19.000 de spitale veterinare folosesc Vetcove.
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Locurile de muncă ale companiei

Senior Operations Manager, Home Delivery

Lead fulfillment vendor performance for Vetcove’s veterinary software and home delivery platforms. Use analytics and partner accountability to improve operations and scale programs.

USStatele Unite ale Americii
100.000 $ – 150.000 $ / an
RemoteNormă întreagăSeniorLimbă Obligatorie: englezăOperațiuni
SQLTableau

Descriere

  • Coordinate weekly fulfillment vendor reviews, track follow-ups, and manage corrective action plans.
  • Ensure fulfillment partners meet service level agreements.
  • Own relationships with an assigned portfolio of fulfillment vendors.
  • Set recurring meeting schedules and lead business reviews.
  • Represent Vetcove with external partners and maintain those relationships.
  • Use SQL, Excel, and business intelligence tools to analyze large datasets, find root causes, and measure operational impact.
  • Develop data-supported proposals for process and integration changes.
  • Work with Product and Engineering to turn operational failures into integration and fulfillment improvements.
  • Define requirements, set priorities, and follow fixes through launch and measurable improvement.
  • Take operational responsibility for newly launched programs.
  • Develop standard operating procedures, manage key performance indicators, and make operational decisions at scale.
  • Create and maintain procedures, escalation paths, and process documentation.

Cerințe

  • Bring 5–8 years of experience in operations, program management, marketplace or ecommerce operations, or supply chain.
  • Have experience holding external partners accountable for performance.
  • Show a record of persistent follow-through and cross-organizational escalation.
  • Be proficient in SQL or demonstrate equivalent skills.
  • Bring advanced Excel or Google Sheets skills.
  • Draw sound conclusions from large, unstructured datasets.
  • Show exceptional attention to detail.
  • Have end-to-end experience managing vendor or partner relationships.
  • Communicate effectively in writing.
  • Work across product and engineering teams.
  • Be self-directed and highly organized in a fully remote setting.
  • Experience in ecommerce fulfillment, third-party logistics, pharmacy, or distribution operations is a plus.
  • Familiarity with analytics tools such as Hex, Looker, or Tableau is a plus.
  • Experience in animal health, healthcare, or another regulated fulfillment field is a plus.
  • A four-year degree is requested in the application form.
  • Be legally authorized to work in the country where you apply; Vetcove cannot sponsor work visas.
  • Pass a background check.
  • “

Beneficii

  • Work remotely from anywhere in the United States.
  • Medical, dental, and vision insurance.
  • Automatic 401(k) contribution.
  • Employee referral program.
  • Home office setup.
  • Company retreats twice a year.
  • Open vacation policy.
  • Equity.
  • Monthly team events.
  • Bonus.
  • Background check required for employment.

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