Lennar
Lennar
Lennar este un constructor american de locuințe care activează în sectoarele construcțiilor și imobiliarelor. Compania dezvoltă comunități rezidențiale pe piețe din întreaga țară și oferă case unifamiliale, case alipite, apartamente în condominiu și locuințe concepute pentru adulți activi și gospodării multigeneraționale. Serviciile sale de achiziție a locuințelor depășesc etapa construcției prin finanțarea oferită de Lennar Mortgage și printr-un parteneriat cu Opendoor, care sprijină proprietarii în vânzarea imobilelor existente. Fondată în 1954, Lennar operează în 26 de state și deservește cumpărători care caută opțiuni de locuire pentru o varietate de stiluri de viață.

DocuSign Administrator

Manage DocuSign user access, permissions, and envelope support at Lennar, a leading U.S. homebuilder. Support Salesforce-integrated signing workflows and handle ticket-based requests.

Descriere

  • Create and support DocuSign accounts and roles
  • Process permission updates, user detail changes, and Federated ID resets
  • Manage signing groups, shared account access, and template permissions
  • Find envelopes by sender or recipient using DocuSign tools and reports
  • Review Salesforce-originated and DocuSign envelopes, including audit trails and history
  • Fix signing group errors caused by inactive members and reissue affected envelopes
  • Transfer envelope ownership between users
  • Work with the DocuSign development team to resolve account and envelope issues requiring configuration changes
  • Coordinate with the Business Helpdesk on login errors and account lockouts outside DocuSign

Cerințe

  • Bring 1–3 years of experience in systems administration, IT support, or business application or help desk support
  • Have working knowledge of DocuSign or a comparable e-signature platform
  • Show strong attention to detail and comfort handling a high volume of ticket-based requests
  • Communicate clearly and professionally in writing when supporting users
  • Follow documented procedures carefully and flag edge cases appropriately
  • Preferably have experience supporting DocuSign in a Salesforce-integrated environment
  • Preferably be familiar with ServiceNow or a similar ITSM ticketing platform
  • Preferably have exposure to real estate, legal operations, procurement, or another regulated industry
  • Be able to operate computer equipment; speak, hear, bend, stoop, reach, lift, and carry up to 25 pounds
  • Have the finger dexterity required for the role

Beneficii

  • Medical, dental, and vision coverage
  • 401(k) plan with a dollar-for-dollar company match on contributions up to 5%
  • Paid parental leave
  • Associate Assistance Plan
  • Education assistance program
  • Adoption assistance of up to $30,000
  • Up to three weeks of vacation per year starting at hire
  • Holiday, sick leave, and personal day policies
  • New-hire referral bonus program
  • Home purchase discounts
  • Everyone’s Included Day

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