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Contajá Contabilidade Online
Contajá Contabilidade Online
51 – 200 Angajați
B2BContabilitateSaaS
Contajá Contabilidade Online este o companie de contabilitate online cu sediul în Brazilia, care oferă servicii companiilor printr-un model digital axat pe relațiile între companii. Serviciile sale includ înființarea de firme, schimbarea contabililor și îndrumarea microîntreprinderilor, ajutând antreprenorii să își gestioneze administrarea contabilă cu mai puțină birocrație. Compania combină instrumente bazate pe software ca serviciu și comunicarea online cu sprijinul unei echipe dedicate de contabili reali, punând accent pe prețuri accesibile și servicii personalizate.
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Locurile de muncă ale companiei

Customer Support Analyst, Accounting

Accounting support analyst assisting ContaJá customers with financial, accounting, and regulatory service questions. Provides technical clarification and guidance on tax and accounting procedures.

BRBraziliaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: portughezăInginer de suport

Descriere

  • Support customers with accounting processes by interpreting data, resolving questions, and delivering an efficient, consultative experience.
  • Respond to customer inquiries about accounting matters.
  • Advise customers on accounting entries and reconciliations.
  • Assist with reviewing trial balances and financial statements.
  • Explain requirements related to ancillary tax obligations.
  • Investigate and resolve accounting discrepancies.
  • Maintain accurate, clear, and reliable customer guidance.
  • Document customer interactions and track follow-up actions.

Cerințe

  • Intermediate Microsoft Office proficiency.
  • Working knowledge of applicable tax regulations.
  • Intermediate proficiency with accounting software.
  • Advanced knowledge of ancillary tax obligations.
  • Basic understanding of ICMS differential rates, tax prepayments, and ICMS tax substitution calculations.
  • Ability to prepare accounting reports.
  • Knowledge of tax legislation.
  • Experience analyzing and preparing financial statements.
  • Basic knowledge of the single-phase PIS and COFINS taxation regime.
  • Knowledge of ICMS legislation and interstate agreements.
  • Understanding of procedures for recording incoming and outgoing invoices.
  • Experience in customer service.
  • Knowledge of tax routines for Simples Nacional and Presumed Profit regimes.
  • Proficiency with omnichannel customer service platforms.
  • Intermediate ability to analyze and assess taxes.
  • Knowledge of service invoice issuance, withholdings, service codes, and municipalities of taxation.
  • Knowledge of ISS legislation and municipal and federal tax incentives, particularly for service exports.
  • Intermediate knowledge of the Fator R tax incentive.
  • Currently pursuing a degree in Accounting or Business Administration.

Beneficii

  • Caju Benefits Card providing BRL 700 per month for flexible use, with no payroll deduction and continued coverage during vacation.
  • Unimed health plan fully paid by ContaJá, with copayments only when used; dependents can be added at the employee’s full expense.
  • Paid birthday day off.
  • Wellhub access to gyms and wellness platforms.
  • Up to two free telepsychology consultations per month.
  • Up to two free telenutrition consultations per month.
  • 15% discount on laboratory tests through the Dasa network.
  • 30% discount on generic medicines at Pague Menos and 20% discount on brand-name medicines.
  • Estácio partnership supporting academic development.
  • ImpulsoJá career development plan.
  • Gamification program offering virtual coins redeemable for prizes, events, and gifts.

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