NTT
NTT
NTT este o companie globală de tehnologie care activează în domenii precum consultanță, servicii IT, inteligență artificială, infrastructură digitală, centre de date, soluții mobile și tehnologie inteligentă. Bazându-se pe o lungă tradiție de cercetare și inovare, NTT dezvoltă tehnologii menite să sprijine comunități mai conectate și mai sustenabile, răspunzând în același timp nevoilor companiilor și ale societății. Activitatea sa include soluții bazate pe tehnologie în contexte de consultanță, logistică și marketing, ceea ce face ca NTT să fie relevantă pentru profesioniștii interesați de cariere în tehnologie avansată și servicii pentru companii.

Application Support Engineer, Level 2

Lead NTT DATA’s DevOps team in Bangalore, overseeing software delivery, deployment pipelines, operations, and support. Coordinate teams and stakeholders to keep production systems reliable.

Descriere

  • Oversee daily operations for the DevOps team.
  • Align product design and development with business operations and production needs.
  • Work with internal stakeholders to put the DevOps strategy into practice.
  • Build and implement operational capabilities, processes, tools, and procedures.
  • Guide products and portfolios through their lifecycle and agile development into production.
  • Promote collaborative development and continuous integration, identifying integration risks early.
  • Test and deploy processes that are iterative, frequent, repeatable, and reliable.
  • Run delivery pipelines for automated, continuous deployment and testing.
  • Track and verify operational quality, enabling automated testing.
  • Resolve ticket outcomes to protect production uptime and quality.
  • Lead team members and groups, assigning responsibilities and work packages.
  • Coordinate system, acceptance, and software security testing.
  • Create and maintain support documentation and procedures.
  • Manage enhancements and ensure support requests comply with established standards and procedures.

Cerințe

  • Bachelor’s degree or equivalent in information technology or a related field.
  • Relevant DevOps certification is preferred.
  • Agile certification is preferred.
  • Understanding of cloud platforms and services such as AWS, Azure, or GCP, with certification.
  • Knowledge of scripting and programming languages such as Bash, Python, or Ruby, with certification.
  • Substantial experience in software development and support.
  • Substantial experience deploying software solutions for clients in outsourced or similar IT environments.
  • Substantial experience working across multiple teams and geographies.
  • Programming or development experience using Agile methods such as Scrum and Kanban.
  • Several years of demonstrated team management experience.
  • Technical leadership and oversight of implementation and deployment planning, system integration, data validation, quality assurance, delivery, operations, and solution sustainability.
  • Expert technical knowledge of DevOps, monitoring and management tools, and deployment processes and tools.
  • Skills in people, risk, change, and project management.
  • Strong judgment, analytical thinking, and problem-solving skills.
  • Experience with quality management methods, techniques, and principles.
  • Understanding of software development lifecycle best practices.
  • Technical understanding of development and platform engineering.
  • Customer focus, collaboration, planning, stakeholder management, and relationship-building skills.
  • Excellent communication and leadership skills.
  • Practical understanding of established DevOps principles.

Beneficii

  • Hybrid work arrangement.
  • Career development and advancement opportunities.
  • A diverse and inclusive workplace.
  • Opportunities to broaden skills and expertise.
  • Equal opportunity employment.
  • A workplace free from unfair discrimination and harassment.

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