DigiCert izstrādā digitālās uzticamības un kiberdrošības risinājumus, kas palīdz organizācijām aizsargāt tiešsaistes savienojumus, identitātes, programmatūru, dokumentus un savienotās ierīces. Uzņēmuma risinājumu klāstā ietilpst TLS/SSL sertifikāti, publiskās atslēgas infrastruktūra, sertifikātu dzīves cikla pārvaldība, droša koda un dokumentu parakstīšana, kā arī drošības rīki lietu interneta vidēm. DigiCert apkalpo dažādu nozaru organizācijas, tostarp veselības aprūpes, loģistikas, transporta un viedo pilsētu infrastruktūras sektorā. Uzņēmums galveno uzmanību pievērš šifrēšanai, identitātes pārbaudei un digitālo sistēmu sagatavošanai jauniem drošības izaicinājumiem, piemēram, kvantu ērai.
Solutions Engineer, Cybersecurity
Design cybersecurity solutions at DigiCert, a provider of intelligent trust, PKI, and certificate lifecycle management. Support customer demonstrations, integrations, and technical sales.
Apraksts
- Pursue new business across assigned customer and partner accounts, from qualification through close.
- Work with customers, partners, and Account Managers to deliver business value.
- Lead technical discovery to assess customer needs, challenges, and existing infrastructure.
- Lead or contribute to product demonstrations.
- Turn complex customer requirements into practical technical solutions and configurations.
- Assess customer environments and recommend suitable products or services.
- Develop technical documentation, architecture diagrams, integration guides, proposals, and proof-of-concept plans.
- Present technical solutions and explain their business value to customers and other external stakeholders.
- Design tailored solutions that cover product configuration, integrations, and API use.
- Coordinate with product and engineering teams to confirm feasibility and escalate exceptional requirements.
- Contribute to RFP and RFI responses, technical questionnaires, bids, and tenders.
- Work with Account Executives and Customer Success Managers to connect technical value with customer objectives.
- Share customer feedback with Product Managers and advocate for product improvements and roadmap priorities.
- Serve as a trusted technical advisor and primary client contact.
- Travel 20–25%.
Prasības
- Bachelor’s degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical discipline.
- At least four years in solutions engineering or technical sales, or equivalent relevant work as a product manager, engineer, technical support professional, or enterprise software or IT/IS administrator.
- General IT or information systems knowledge, including server administration and operating system configuration; TCP/IP hardware and protocols; LAN and WAN technologies and configurations; network design; PKI; firewall management; IDS and IPS; vulnerability management; and network scanners.
- Familiarity with cryptography, digital certificates, and PKI concepts.
- Knowledge of cloud platforms such as AWS, Azure, Google Cloud, or Oracle Cloud, and of Kubernetes.
- Experience with or familiarity with ServiceNow, GitHub, and REST API integrations.
- Practical exposure to scripting and automation with Bash, PowerShell, Python, or similar languages.
- Experience with DevOps and infrastructure automation tools such as Terraform, Ansible, Puppet, or Chef.
- Self-directed and able to stay strategically aligned with sales counterparts.
- Technical, organized, and analytical, with creative problem-solving skills to remove barriers to a sale.
- Committed to continuous learning and applying new approaches to complex challenges.
- Situational awareness and business judgment.
- Basic project management skills.
- Strong writing, speaking, interpersonal, and presentation abilities.
- Fluent in English.
- Additional useful experience includes cybersecurity certifications; certificate management and cryptographic tools; code signing; load balancers; secure key storage; and SSO, SAML, or OpenID authentication.
Priekšrocības
- Competitive pay and comprehensive health, dental, and vision coverage.
- Retirement savings plans with company matching, including 401(k) or RRSP options.
- Generous paid time off, holidays, and vacation.
- Paid parental leave and family support benefits.
- Life and disability insurance coverage.
- Flexible spending and health savings account options where available.
- Wellness resources, including gym reimbursement and wellness programs.
- A 24/7 Employee Assistance Program offering confidential support to employees and their families.
- Education assistance and professional development opportunities.
- Access to LinkedIn Learning and other ongoing learning resources.
- Employee referral bonuses, plus company perks and discounts.
- Motivosity rewards and recognition platform for celebrating project results, milestones, and colleagues’ contributions.
- Business travel insurance and global employee support programs.