Serko Ltd.
Serko Ltd.
201 – 500 Darbuotojai
KelionėsKonsultavimasLogistika
„Serko Ltd.“ yra Naujojoje Zelandijoje įsikūrusi kelionių ir išlaidų valdymo technologijų įmonė, padedanti organizacijoms internetiniais įrankiais valdyti verslo keliones ir išlaidų administravimą. Tarp jos kelionėms skirtų produktų yra „Zeno“ – dirbtiniu intelektu pagrįsta platforma, skirta individualizuotam kelionių planavimui ir paprastesniam užsakymui. „Serko“ veikia su komandomis Australijoje, Jungtinėse Amerikos Valstijose, Kinijoje ir Indijoje, aptarnauja šimtus tūkstančių organizacijų daugiau kaip 180 šalių ir visame pasaulyje turi daugiau kaip 360 darbuotojų.

Principal Engineer, Agentic AI Applications – Serko (US Remote)

Set the architecture for scalable agentic AI across Serko’s global business travel and expense platform. Build dependable LLM systems, runtimes, and observability infrastructure.

Aprašymas

  • Shape how autonomous AI agents are designed, coordinated, and deployed at scale.
  • Set the technical direction and architecture for new agentic AI applications.
  • Own agentic system architecture, from multi-agent coordination and memory to reasoning pipelines.
  • Build infrastructure for non-deterministic loops, circuit breakers, latency-aware orchestration, and token and cost monitoring.
  • Establish engineering patterns, design standards, and development practices for agentic applications.
  • Coach and develop senior engineers.
  • Review architectures and guide consequential technical decisions.
  • Contribute to hiring.
  • Work with AI Operations to build, serve, and monitor agentic workloads.
  • Partner with Product, Research, and Platform teams to deliver reliable, highly available products.

Reikalavimai

  • 12 or more years of software engineering experience.
  • At least 4 years in technical leadership or principal-level positions.
  • Hands-on experience delivering LLM-powered or agentic systems to production.
  • Experience with LangGraph, AutoGen, CrewAI, or custom runtimes.
  • A track record designing distributed, highly available systems.
  • Expertise in Python and modern backend frameworks.
  • Strong knowledge of retrieval-augmented generation (RAG), vector databases, tool-calling APIs, and multi-step reasoning.
  • Ability to turn complex AI concepts into clear technical roadmaps.
  • Interest in shaping engineering culture across the organization.
  • TypeScript and Node.js experience is a plus.

Privalumai

  • Competitive base salary.
  • Medical benefits.
  • Discretionary incentive plan tied to individual and company performance.
  • Access to a learning and development platform.
  • Opportunities to shape your career path.
  • Flexible work policy.

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