Strategic Partnerships Manager, SMB

Аралас Толық жұмыс күні Орта деңгей Аға маман Қажетті Тіл: ағылшын тілі Клиенттермен жұмыс жөніндегі менеджер Сату

96 960 $ – 121 200 $ / жыл

SFDC

Сипаттама

Oversee key SMB merchant accounts in priority markets.
Strengthen partner relationships and hold regular business reviews to improve Grubhub accounts.
Increase diner acquisition and conversion, grow revenue, retain partners, and reduce churn.
Create and carry out strategic account plans.
Act as the main contact for strategic accounts and represent their needs internally.
Give accounts an emergency contact number and remain available or provide an alternative contact.
Find and pursue upsell, cross-sell, and account expansion opportunities.
Oversee partner agreement renewals.
Work with Sales, Marketing, Product, and other teams to develop solutions for partners.
Share data-based insights and strategic advice with partners.
Visit key partners and attend industry events.

Талаптар

Must be based in the Boston, Massachusetts area or New York City.
Native-level English fluency is required.
Mandarin or Spanish fluency is strongly preferred.
Bachelor’s degree or equivalent experience, along with a high school diploma or GED.
Four to six years of account management or enterprise account management experience.
Experience working with or selling to restaurant owners is a major plus.
Restaurant industry experience is a plus.
Strong computer skills, including proficiency with Microsoft Office and Google products.
Ability to learn new software quickly.
Experience with Salesforce or a similar CRM is a plus.
Ability and motivation to find solutions for merchants.
Strong spoken and written communication skills.
Strong organizational and time management skills.
Confidence making outbound calls.
Willingness and ability to travel and meet restaurant partners in person.
A record of meeting and exceeding goals.
Ability to manage multiple tasks, take initiative, solve problems, and use time effectively.
Positive attitude and ability to work in a fast-paced, growing environment.
Must be authorized to work in the United States; Wonder does not sponsor employment visas for this role.

Артықшылықтар

Uncapped commission.
Equity.
401(k) plan.
Choice of medical, dental, and vision plans.
Company-paid short- and long-term disability coverage.
Paid time off, including flexible time off for exempt employees.
Paid vacation for non-exempt employees.
Paid sick leave as required by applicable law.
Paid parental leave.
Discounted meals.
Exclusive perks across the Wonder family of brands.

Ұқсас жұмыс орындары

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