ICF — федералдық ІТ инфрақұрылымын жаңғырту, энергетика және коммуналдық қызметтер, қоғамдық денсаулық сақтау, климаттық тұрақтылық, апаттарды басқару және көлік сияқты салалардағы күрделі мәселелерді мемлекеттік және коммерциялық клиенттермен бірлесіп шешетін жаһандық консалтинг және технологиялық қызметтер компаниясы. Оның командалары практикалық шешімдерді әзірлеп, енгізу үшін деректер мен талдауды, жасанды интеллектіні, киберқауіпсіздікті және салалық сараптаманы ұштастырады. ICF әлеуметтік бағдарламаларды, қоғамды дамытуды және шығарындылары төмен болашақты қолдайтын бастамаларды қоса алғанда, корпоративтік азаматтық пен тұрақты дамуға да назар аударады. Компания халықаралық деңгейде жұмыс істейді және Еуропада Бельгияда, Испанияда және Ұлыбританияда айтарлықтай қатысуы бар.
Business Analyst - San Juan, Puerto Rico (Hybrid)
Support ICF’s advisory and technology services by improving business processes, analyzing data, and shaping technology solutions. Partner with government stakeholders and project teams on requirements, testing, implementation, and client engagements across Puerto Rico.
Сипаттама
- Work with business stakeholders to understand needs, capture requirements, and turn them into functional specifications
- Find process and workflow gaps, then recommend practical improvements
- Analyze business data to identify trends, generate reports, and deliver actionable insights
- Partner with IT and development teams to incorporate business needs into system enhancements and solutions
- Support project managers with planning, scheduling, timelines, and deliverables
- Coordinate government partners and stakeholders to keep program activities aligned with requirements and priorities
- Develop business cases, use cases, workflow diagrams, and other detailed project documentation
- Support user acceptance testing and assist with implementation activities
- Monitor industry practices and methodologies, recommending relevant process-improvement approaches
- Travel to the Guaynabo office and client locations throughout Puerto Rico for meetings, collaboration, and project support
Талаптар
- Bachelor’s degree, or four years of relevant experience in place of a degree
- U.S. citizenship or permanent residency, as required for federal contract work
- At least two years of experience in business analysis or a related field
- At least two years of experience analyzing data and applying business process improvement techniques
- Strong written and verbal communication skills in English and Spanish
- Strong analytical and problem-solving abilities
- Ability to collaborate effectively in a cross-functional team
- Proficiency with Microsoft Excel, PowerPoint, and commonly used data or reporting tools
- Ability to manage competing priorities in a fast-paced environment
- Willingness to travel up to 15% within Puerto Rico as needed
- Ability and willingness to commute to ICF’s Guaynabo office
- Preferred: at least two years of experience using business analysis tools such as Microsoft Excel, SQL, or similar platforms
- Preferred: familiarity with Agile, PMBOK, or other project management methodologies
- Preferred: experience creating reports, dashboards, or performance-tracking tools
- Preferred: familiarity with geospatial, environmental, or housing-related programs
Артықшылықтар
- ICF is an equal opportunity employer
- Reasonable accommodations are available for people with disabilities, disabled veterans, and sincerely held religious beliefs
- Opportunities for professional and personal growth
- Section 3 eligible opportunity encouraging applications from low-income individuals and people living in public housing