ICF एक वैश्विक परामर्श और प्रौद्योगिकी सेवा कंपनी है, जो सरकारी और वाणिज्यिक ग्राहकों के साथ मिलकर संघीय आईटी आधुनिकीकरण, ऊर्जा और उपयोगिता सेवाओं, सार्वजनिक स्वास्थ्य, जलवायु लचीलापन, आपदा प्रबंधन और परिवहन जैसी जटिल चुनौतियों पर काम करती है। इसकी टीमें डेटा और विश्लेषण, कृत्रिम बुद्धिमत्ता, साइबर सुरक्षा तथा क्षेत्र-विशेषज्ञता को एक साथ लाकर व्यावहारिक समाधान विकसित और प्रदान करती हैं। ICF कॉर्पोरेट नागरिकता और सतत विकास पर भी ध्यान देती है, जिसमें सामाजिक कार्यक्रमों, सामुदायिक विकास और कम उत्सर्जन वाले भविष्य का समर्थन करने वाले प्रयास शामिल हैं। कंपनी अंतरराष्ट्रीय स्तर पर काम करती है और बेल्जियम, स्पेन तथा यूके में इसकी उल्लेखनीय यूरोपीय उपस्थिति है।
Business Analyst - San Juan, Puerto Rico (Hybrid)
Support ICF’s advisory and technology services by improving business processes, analyzing data, and shaping technology solutions. Partner with government stakeholders and project teams on requirements, testing, implementation, and client engagements across Puerto Rico.
संयुक्त राज्य$60,940 – $1,03,598 / वर्ष
हाइब्रिडपूर्णकालिकजूनियरमध्य स्तरआवश्यक भाषा: अंग्रेज़ीआवश्यक भाषा: स्पेनिशव्यवसाय विश्लेषकविवरण
- Work with business stakeholders to understand needs, capture requirements, and turn them into functional specifications
- Find process and workflow gaps, then recommend practical improvements
- Analyze business data to identify trends, generate reports, and deliver actionable insights
- Partner with IT and development teams to incorporate business needs into system enhancements and solutions
- Support project managers with planning, scheduling, timelines, and deliverables
- Coordinate government partners and stakeholders to keep program activities aligned with requirements and priorities
- Develop business cases, use cases, workflow diagrams, and other detailed project documentation
- Support user acceptance testing and assist with implementation activities
- Monitor industry practices and methodologies, recommending relevant process-improvement approaches
- Travel to the Guaynabo office and client locations throughout Puerto Rico for meetings, collaboration, and project support
आवश्यकताएँ
- Bachelor’s degree, or four years of relevant experience in place of a degree
- U.S. citizenship or permanent residency, as required for federal contract work
- At least two years of experience in business analysis or a related field
- At least two years of experience analyzing data and applying business process improvement techniques
- Strong written and verbal communication skills in English and Spanish
- Strong analytical and problem-solving abilities
- Ability to collaborate effectively in a cross-functional team
- Proficiency with Microsoft Excel, PowerPoint, and commonly used data or reporting tools
- Ability to manage competing priorities in a fast-paced environment
- Willingness to travel up to 15% within Puerto Rico as needed
- Ability and willingness to commute to ICF’s Guaynabo office
- Preferred: at least two years of experience using business analysis tools such as Microsoft Excel, SQL, or similar platforms
- Preferred: familiarity with Agile, PMBOK, or other project management methodologies
- Preferred: experience creating reports, dashboards, or performance-tracking tools
- Preferred: familiarity with geospatial, environmental, or housing-related programs
लाभ
- ICF is an equal opportunity employer
- Reasonable accommodations are available for people with disabilities, disabled veterans, and sincerely held religious beliefs
- Opportunities for professional and personal growth
- Section 3 eligible opportunity encouraging applications from low-income individuals and people living in public housing