U.S. Bank is a United States-based financial services institution serving individuals and businesses through retail and corporate banking, wealth management, credit underwriting, and investment management. The company also supports financial literacy initiatives and community engagement. Its careers content highlights an emphasis on inclusion, workplace culture, employee development, and health and wellness. U.S. Bank is an FDIC member for eligible deposit products; investment and insurance products are not FDIC insured and may lose value.
U.S. Bank Product Designer, Commercial Lending
Shape product improvements for U.S. Bank’s nCino and Moody’s CreditLens commercial lending platforms. Turn lending needs into clear workflows, requirements, and Agile enhancements.
Description
- Guide discovery, design, enhancement, and ongoing improvement for nCino and Moody’s CreditLens.
- Work with business, technology, operations, and vendor partners to uncover challenges and shape product solutions.
- Convert business needs into user stories, process flows, acceptance criteria, and product requirements.
- Review commercial lending workflows to find opportunities for automation, simpler processes, greater efficiency, and better user experiences.
- Collect and document business requirements, connecting business partners with technology teams.
- Coordinate with Moody’s and nCino on platform updates, upgrades, integrations, and issue resolution.
- Take part in Agile work, including backlog refinement, sprint planning, testing, and release preparation.
- Help product leaders plan roadmaps, set priorities, and advance strategic initiatives.
- Support user acceptance testing, defect tracking, and production readiness.
- Help develop cross-platform solutions that improve data movement, process integration, and operational performance.
- Record business processes, workflows, and solution designs.
- Build trusted partnerships with stakeholders across the SCS CoE.
- Guide stakeholders toward alignment and influence decisions across teams.
- Keep current with industry developments, commercial lending technology, and product management practices.
Requirements
- Background in product management.
- Experience in product design, product ownership, business analysis, product management, or a related field.
- Strong analytical, problem-solving, and critical-thinking skills.
- Clear written and verbal communication, with the ability to work effectively with technical and nontechnical audiences.
- Ability to balance competing priorities and deliver in a fast-moving environment.
- Experience gathering requirements, documenting user stories and business processes, and supporting Agile delivery teams.
- Demonstrated ability to collaborate across functions and influence outcomes without direct authority.
- Preferred: Experience in financial services, commercial lending, underwriting, credit, loan origination, or banking platforms.
- Preferred: Familiarity with nCino, Salesforce, Moody’s CreditLens, or comparable commercial lending and credit analysis tools.
- Preferred: Experience with Agile methods, backlog management, sprint planning, and release delivery.
- Preferred: Experience conducting user acceptance testing and supporting production implementations.
- Preferred: Experience with process mapping, workflow analysis, operational improvement, or business process redesign.
- Preferred: Understanding of commercial banking and the lending lifecycle, including credit underwriting, portfolio management, and related operations.
- Must follow U.S. Bank policies, including its Code of Ethics and Business Conduct and workplace conduct and safety policies.
- Some positions may be subject to FINRA, NMLS registration, Reg Z, Reg G, OFAC, NFA, FCPA, Bank Secrecy Act, SAFE Act, or applicable federal guidelines.
Benefits
- Medical, dental, and vision coverage.
- Basic and optional term life insurance.
- Short-term and long-term disability coverage.
- Pregnancy disability coverage and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks, depending on salary grade and tenure.
- Up to 11 paid holidays.
- Adoption assistance.
- Sick and Safe Leave accrues at one hour per 30 hours worked, up to 80 hours per calendar year unless law provides otherwise.
- Incentive and recognition programs.
- Employee stock purchase plan.
- 401(k) contributions and pension.