Terumo Medical Corporation
Terumo Medical Corporation
Terumo Medical Corporation develops and provides medical devices and healthcare solutions designed to support patient care and clinical outcomes. Its work spans healthcare and manufacturing, bringing together teams focused on innovation, collaboration, and continuous learning. The company’s hiring context reflects an interest in people who want to contribute to medical technology while building long-term careers in a supportive, team-oriented environment.

Temporary Collections Representative - Somerset, NJ (Onsite)

Manage overdue accounts, billing discrepancies, and payment resolutions for Terumo Medical Corporation’s medical device business. Analyze aging reports and help customers overcome barriers to payment.

Description

  • Review and collect balances owed on new and existing customer accounts
  • Investigate and resolve accounts listed on the over-60- and over-90-day past-due reports
  • Use credit information to assess prospective accounts and review current customer accounts
  • Enter data and maintain accurate account records in business software
  • Pursue overdue balances through written and verbal customer communication
  • Investigate invoice discrepancies and determine appropriate resolutions
  • Identify underlying causes of payment issues and remove customer payment barriers
  • Prepare billing adjustments for pricing discrepancies
  • Process adjustments to customer accounts
  • Record resolution details for the monthly over-60- and over-90-day report
  • Prepare and evaluate aging reports for the assigned customer portfolio
  • Create standard invoice credits for promotional and business-unit spending in accounts receivable
  • Use third-party tools to automate statements and customer dunning letters
  • Identify customer complaints and route them to the appropriate personnel under TMC Quality Policies and Procedures
  • Protect confidential organizational information
  • Contribute to project performance team meetings with ideas and process improvements for unit and company performance
  • Handle additional responsibilities assigned by management

Requirements

  • Proficient with Microsoft Office, especially Excel features such as VLOOKUPs, PivotTables, and spreadsheet development
  • Highly organized, able to manage multiple tasks and meet deadlines
  • Knowledge of basic accounting principles preferred
  • Clear and effective verbal and written communication skills
  • Strong attention to detail with proven accuracy in data entry, reporting, and research
  • Able to analyze information and resolve discrepancies in customer accounts
  • Associate degree preferred
  • At least two years of credit and collections or accounts receivable experience strongly preferred
  • Experience with JD Edwards and/or SAP ERP strongly preferred
  • Able to comply with applicable national and international regulations
  • Able to work independently while contributing effectively in a team environment

Benefits

  • Annual bonus opportunity
  • Paid vacation
  • Paid holidays
  • Health coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan with matching contributions
  • Tax-advantaged savings accounts
  • Legal plan
  • Voluntary life and accidental death and dismemberment insurance
  • Voluntary long-term disability coverage
  • Short-term disability coverage
  • Critical illness insurance
  • Accident insurance
  • Parental leave
  • Personal leave
  • Tuition reimbursement
  • Travel assistance
  • Employee assistance program

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