Senior Salesforce Technical Architect
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Brown Brothers Harriman (BBH) is a privately held global financial services firm serving institutions, businesses, and private clients from its headquarters in New York City. Its Investor Services business supports investment operations through custody, fund accounting, administration, capital markets services, and operating model solutions. Through Capital Partners, BBH provides wealth management, corporate advisory and banking, investment management, and private equity services. The firm’s range of financial expertise creates opportunities across investment operations, advisory, banking, technology, and other functions supporting its client-focused platform.
Technical Product Manager, Fund Services — Dublin (On-site)
Lead the strategy and delivery of scalable fund-services products in Dublin. Translate client, market, and business needs into roadmaps, requirements, and Agile outcomes.
Description
- Identify emerging market needs and opportunities for new product development
- Define requirements for clients, prospects, and internal stakeholders
- Assess the legal, regulatory, technical, and operational context of product opportunities
- Design and conceptualise product solutions
- Translate business needs into clear product requirements
- Create and document detailed use cases
- Help Product Heads assess commercial desirability, viability, and technical feasibility
- Evaluate value propositions and support go/no-go decisions using business value and ROI
- Produce functional sketches, schematics, process flows, and prototypes
- Develop scalable solutions using business design principles and operational expertise
- Use the BBH product suite and technology architecture effectively
- Find opportunities to reuse existing microservices and capabilities
- Improve product designs through stakeholder, user, and client feedback
- Account for scalability, cost, operational efficiency, and risk in solution design
- Work with Systems, Technology, and Change Management teams on feasibility, costs, and development strategy
- Challenge design assumptions, technical approaches, and development estimates
- Define timelines, deliverables, ownership, risks, and project governance
- Serve as Product Owner within Agile/Scrum teams when required
- Validate product and functional assumptions with internal business stakeholders
- Influence cross-functional teams to achieve agreed product outcomes
- Set product adoption targets and success measures
- Present product capabilities to clients, prospects, and internal stakeholders
- Support sales by explaining product capabilities and client value
- Collect, analyse, and apply feedback
- Manage client expectations throughout development and implementation
- Support client rollout and adoption
- Maintain and update the product roadmap in response to market changes, feedback, and business needs
Requirements
- Strong knowledge of business operations, with the ability to identify core problems and opportunities
- Strong analytical and problem-solving capability
- Ability to turn complex challenges into practical product solutions
- Forward-looking approach to product development
- Technical understanding and the ability to influence and sponsor technology initiatives
- Working knowledge of databases and SQL is advantageous
- Understanding of Agile development and Scrum
- Ability to create clear visual materials with PowerPoint, Visio, or similar tools
- Understanding of data challenges and potential technology solutions
- Strong commercial focus and understanding of ROI
- Ability to work independently, take ownership, and advance initiatives
- Strong communication and influencing skills
- Ability to explain complex information clearly and concisely to senior stakeholders
- Comfort engaging directly with clients and prospects and representing products externally
- Collaborative relationship-building across Product, Technology, Operations, Change Management, and other functions
- Ability to work across business, product, technology, and change disciplines
- Applicants with diverse experience and transferable skills are welcomed
Benefits
- Support for professional and personal goals
- Rewards and benefits
- Opportunities to participate in philanthropy
- Sustainability initiatives
- Support for personal, physical, and financial wellbeing
- Guidance and mentoring
- Partnership-oriented workplace
- Encouragement to contribute ideas and take ownership
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