Vaisala
Vaisala
Vaisala develops measurement instruments and data solutions for climate action, environmental monitoring, manufacturing, and energy. Drawing on nearly 90 years of expertise, the company helps organizations improve resource efficiency, support the energy transition, and protect the safety and well-being of people and communities. Its team of around 2,500 experts focuses on accurate measurement, practical intelligence, and innovation across industries.

Service Contract Manager – Vantaa, Finland (On-site)

Lead Vaisala’s global subcontractor network for measurement technology services. Manage agreements, pricing, service levels, profitability, and international partner relationships.

Description

  • Develop Vaisala’s global subcontractor network and supporting operating model
  • Standardize subcontractor agreements, pricing structures, and scopes of work
  • Verify that subcontractors meet customer contract terms, quality standards, and SLA obligations
  • Monitor partner readiness, training, work progress, reporting, and other operational requirements
  • Help deliver services cost-effectively while improving savings and contract profitability
  • Cultivate lasting relationships with service partners and customers
  • Coordinate with Service, Field Operations, Project, Customer Care, and Subcontractor teams across Europe and the Americas
  • Report to the Manager, CareTech

Requirements

  • Background in project, service, or contract management
  • Education in project management, business, engineering, or a related discipline is an advantage
  • Experience working with subcontractors, vendors, or service partners
  • Commercial negotiation expertise and a solid grasp of costs and service profitability
  • Ability to coordinate multiple partners and workstreams
  • Strong communication skills with customers and stakeholders
  • Capability to establish clear processes and effective ways of working
  • Curiosity and a growth mindset, including willingness to explore and apply AI tools in daily work
  • Submit applications through the application form; email applications cannot be processed

Benefits

  • Shape a new global position and establish Vaisala’s approach to managing subcontractor partnerships
  • Influence growth, scalability, and profitability across Vaisala’s service business
  • Work internationally across commercial negotiations, partner management, service delivery, and customer collaboration
  • Build consistent, scalable processes with a new team committed to continuous improvement

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