IDEXX
IDEXX

IDEXX develops veterinary diagnostics, laboratory services, point-of-care analyzers, and software that support animal health and clinical decision-making. Its work spans products for pets and livestock, testing related to food and water safety, and consultation services for scientific teams.

The company serves veterinary practices, reference laboratories, agricultural and institutional customers, and other professional users. Its portfolio also includes practice-management and clinical software designed to connect diagnostic workflows with the day-to-day operations of veterinary organizations.

Senior DevOps Manager (Hybrid)

Lead DevOps teams and cloud operations for IDEXX’s veterinary and diagnostic software products. This role oversees infrastructure, CI/CD, security, incident response, automation, and cloud cost management.

Description

  • Manage and grow DevOps engineers supporting IDEXX’s Veterinary Software and diagnostic product groups
  • Define priorities, develop team capability, and maintain dependable operational delivery
  • Work with product engineering leaders to shape DevOps support, cloud infrastructure, release processes, and platform enhancements
  • Ensure platform capabilities support product plans and broader business objectives
  • Strengthen infrastructure security through access governance, vulnerability remediation, secure configuration, and compliance practices
  • Expand automation and AI-assisted workflows to accelerate releases, improve reliability, and increase developer and support productivity
  • Assess and implement tools and platform improvements that enhance scale, resilience, cost control, and standardization
  • Lead incident management, root-cause investigations, operational preparedness, and ongoing service improvement
  • Oversee vendor relationships and cloud expenditure
  • Maintain secure, resilient, and scalable cloud operations, infrastructure security, CI/CD, and platform engineering for customer-facing veterinary and diagnostic applications
  • Partner with leaders across Veterinary Software, diagnostics, product engineering, security, and IT

Requirements

  • Bring 7–10 or more years of experience in DevOps, infrastructure, software operations, or platform engineering
  • Demonstrated experience managing technical teams
  • Experience leading DevOps engineers supporting commercial software, SaaS, or customer-facing application environments
  • Strong practical expertise with cloud platforms, particularly AWS
  • Experience with infrastructure as code, CI/CD, observability, and containerized or serverless operations
  • Experience integrating security, compliance, and operational resilience into infrastructure management and software delivery
  • Hands-on familiarity with observability tools such as Datadog or CloudWatch
  • Experience hiring, coaching, organizing, prioritizing, and operationally maturing DevOps or platform teams
  • Experience guiding teams through production incidents, operational reviews, root-cause analysis, and improvement programs
  • Strong communication skills with both technical and non-technical audiences
  • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
  • Live locally within driving distance of IDEXX’s Westbrook, Maine headquarters and work onsite eight days each month, or live in New Hampshire or Massachusetts with less frequent onsite visits
  • Preferred: experience with veterinary software, healthcare, diagnostics, regulated technology, or other mission-critical products
  • Preferred: familiarity with cost management, FinOps tools, and multi-cloud environments

Benefits

  • Eligible for an annual cash bonus
  • Annual equity award
  • Health, dental, and vision coverage from day one
  • 401(k) with 5% matching
  • Financial support programs
  • Pet insurance
  • Mental health resources
  • Paid volunteer days
  • Employee stock purchase program
  • Foundation donation matching
  • Competitive compensation and incentive opportunities
  • Positive, respectful workplace culture
  • Opportunities for learning and discovery

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