Xideral
Xideral
201 – 500 Employees
ConsultingEducationSaaS
Xideral is an IT consulting, SaaS, and education company founded in 2004, with more than 20 years of experience in software management and technology talent development. Its services include staff augmentation, software development, headhunting, and training. Xideral also works to address the technology talent gap through accessible learning programs and an established industry network, making its company profile relevant to professionals exploring opportunities in software, IT consulting, talent services, and technology education.

Senior Business Analyst, PMO Services – Montreal Hybrid

Senior Business Analyst at Xideral supporting BRP by evolving PMO delivery into a strategic service. The role focuses on process improvement, KPI and OKR measurement, automation, and identifying practical AI use cases.

Description

  • Serve as a strategic partner to multiple business lines
  • Collect, assess, and constructively challenge business needs
  • Determine the root causes of business problems
  • Lead workshops with business and technology stakeholders
  • Convert business needs into clear, actionable requirements and specifications
  • Build alignment across business, functional, technology, and data teams
  • Prepare business cases to inform decisions and priorities
  • Establish KPIs and OKRs to measure initiative performance and value
  • Document current-state processes and design future-state processes
  • Surface inefficiencies, bottlenecks, and low-value activities
  • Recommend changes that improve operational efficiency
  • Align PMO services with the needs of each business line
  • Find opportunities to automate business processes
  • Evaluate use cases that can reduce manual or low-value work
  • Identify appropriate applications of artificial intelligence
  • Help continuously improve and modernize PMO practices
  • Partner with BI and Data teams to define and organize data requirements
  • Collaborate with practice leads, functional analysts, BI developers, project managers, and portfolio managers

Requirements

  • Bring 5–8 or more years of Business Analyst experience
  • Hold a bachelor’s degree in Business Administration, Information Systems, or a related discipline
  • Have substantial experience in PMO, organizational transformation, or continuous improvement settings
  • Have facilitated workshops involving business and technology stakeholders
  • Be able to challenge stated needs and conduct root-cause analysis
  • Demonstrate strong skills in mapping, modeling, and optimizing current- and future-state processes
  • Have experience using Visio, Lucidchart, or similar tools
  • Have created business cases to support organizational decisions
  • Have defined and monitored KPIs and OKRs and measured delivered value
  • Understand data analysis and how to use data to inform business recommendations
  • Understand the potential of AI and process automation
  • Have experience with Jira, ServiceNow, and Confluence
  • Work effectively with BI, Data, and IT teams
  • Communicate clearly and influence varied stakeholder groups
  • Be fluent in French and English
  • CBAP or PMI-PBA certification is an asset
  • Experience in a PMO-as-a-Service environment is an asset
  • Practical experience delivering process automation initiatives is an asset
  • Experience applying AI use cases to business processes is an asset
  • Experience with business intelligence, dashboards, or performance indicators is an asset
  • Knowledge of data governance is an asset
  • Be authorized to work in Canada

Benefits

  • 12-month contract with potential for renewal
  • Hybrid arrangement requiring one day each week at the Montreal office
  • Occasional travel to Sherbrooke

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