Pearson VUE
Pearson VUE
1,001 – 5,000 Employees
ConsultingHealthcareLogistics
Pearson VUE delivers computer-based testing and credentialing services for organizations across sectors including consulting, healthcare, and logistics. Its platform supports high-stakes certification and professional exams, with tools for exam scheduling, candidate resources, and testing accommodations. By helping test owners assess skills and enabling candidates to validate their knowledge, Pearson VUE contributes to professional development and industry standards. The company’s hiring context spans a large international team focused on assessment delivery and the candidate experience.

Administrative Support Associate

Support Pearson VUE’s operational systems, records and management reporting through accurate data administration and project tracking. This full-time hybrid role is based in the United Kingdom, with occasional access to the Hellaby site helpful.

Description

  • Provide routine administrative support to the Non-IT Development Operations Manager.
  • Create and update records across business systems and databases.
  • Handle user setup, access requests and permission changes in supported tools.
  • Fulfil internal requests for data, reports and management information.
  • Prepare scheduled and one-off management information reports, verifying their accuracy and completeness.
  • Monitor project actions, milestones and deliverables.
  • Keep spreadsheets, databases, operational tools and reporting solutions up to date.
  • Assist with process documentation, continuous improvement and regular operational tasks.
  • Liaise with colleagues across operations, PMO and assessment.
  • Give internal customers accurate information promptly.

Requirements

  • Bring strong administrative and organisational abilities.
  • Have experience with spreadsheets, databases, reporting tools or business systems.
  • Apply sound analytical skills and explain information clearly.
  • Use Microsoft Excel and Office applications proficiently.
  • Work carefully with close attention to detail and accuracy.
  • Communicate well and provide effective customer service.
  • Manage competing priorities independently in a remote working environment.
  • Take initiative to solve problems and show willingness to learn.
  • Be able to access the Hellaby site periodically for occasional on-site needs; this may be helpful.
  • Experience in management information reporting, SQL, Power BI, Tableau, user administration or project support is useful but not required.

Benefits

  • Hybrid working arrangement.
  • Monday-to-Friday schedule.
  • Core hours from 06:00 to 14:00.
  • Flexibility for occasional meetings outside core hours and priority operational work.
  • Learn from an experienced team.
  • Build practical skills in administration, management information, business systems and project support.
  • Equal opportunity employment.
  • Reasonable accommodations for people with disabilities.

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