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Export Development Canada | Exportation et développement Canada
Export Development Canada | Exportation et développement Canada
1,001 – 5,000 Employees
FinanceGovernmentInsurance
Export Development Canada (EDC) is Canada’s federal export credit agency and a Crown corporation supporting Canadian companies as they enter and expand in international markets. Its finance and insurance teams provide trade credit insurance, guarantees, working-capital support, export and buyer financing, structured and project finance, and equity investment. EDC also combines market intelligence, advisory services, digital tools, and specialized initiatives such as the Trade Impact Program and Business Connections. The organization serves exporters across industries including agri-food, cleantech, defence, and energy, with a focus on managing international risk, diversifying markets, enabling sustainable trade, and helping businesses compete globally.
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Senior Business Analyst - Ottawa, Hybrid

Senior Business Analyst supporting digital solutions at Export Development Canada. Translate business needs into requirements, testing strategies, AI-enabled improvements, and agile delivery across technology teams.

CACanada
$96,557 – $128,743 / year
HybridFull-timeSeniorEnglish RequiredBusiness Analyst
Cyber SecuritySDLC

Description

  • Translate business needs into validated delivery artifacts through elicitation, analysis, communication, and refinement
  • Bridge business subject matter experts with technical teams and delivery partners
  • Evaluate processes and information flows to identify practical use cases
  • Apply suitable business analysis methods, models, and tools
  • Develop stakeholder relationships and collaborate on requirements documentation
  • Help strengthen team capabilities and agile ways of working
  • Document business needs in clear, accessible formats
  • Make complex technical solutions understandable to non-technical audiences
  • Present complex or competing issues using influence, negotiation, persuasion, and conflict-resolution skills
  • Determine business changes driven by evolving technology and digital capabilities
  • Use critical thinking and data to resolve problems
  • Support strategic planning and related initiatives
  • Ensure requirements deliverables support the Digital Channel Product Roadmap
  • Connect testing strategy with requirements and delivered products through the 3 Amigos framework
  • Build knowledge of and use AI-focused tools and concepts
  • Evaluate effects on workstreams, applications, business processes, and data integrity
  • Lead presentations and facilitate requirements and gap-analysis workshops
  • Create documentation that is clear, complete, and appropriately scoped
  • Assist with user acceptance testing and operational readiness
  • Work with the Digital Experience Technology Family, vendors, and internal stakeholders

Requirements

  • Post-secondary degree in Commerce, Business, Computer Science, Engineering, or a related discipline
  • At least seven years of experience as a Business Analyst or in a comparable role
  • Strong understanding of agile delivery practices and responsibilities within large programs
  • Experience with technical implementation and project lifecycles
  • Working knowledge of the Systems Development Life Cycle (SDLC)
  • Expertise with ADO and/or JIRA, Confluence, or other requirements management tools
  • Highly developed investigative and analytical abilities
  • Ability to turn broad strategic direction into practical plans and guidance
  • Excellent written and verbal communication skills
  • Ability to communicate effectively with business and technical stakeholders
  • Strong active-listening skills
  • Proven relationship management capabilities
  • Experience leading group sessions and demonstrating leadership on project teams
  • Strong ability to analyze and solve problems
  • Understanding of cybersecurity principles and their use in requirements gathering
  • Legal eligibility to work in Canada when applying; Canadian citizenship or permanent residence preferred
  • Ability to satisfy applicable government security screening requirements

Benefits

  • Performance-based incentive
  • Competitive compensation and benefits package
  • Support for work-life balance
  • Hybrid work arrangements
  • Three to four weeks of paid vacation
  • Corporate closure period
  • Early Fridays during the summer
  • No-meeting Fridays
  • Ongoing professional learning opportunities
  • Training programs
  • Workshops
  • Language training
  • Diverse and inclusive workplace
  • Wellness initiatives
  • Mental health support
  • Fitness programs
  • Volunteer opportunities
  • Social responsibility programs
  • Relocation assistance for eligible candidates

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