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Senior Business Analyst - Ottawa, Hybrid
Senior Business Analyst supporting digital solutions at Export Development Canada. Translate business needs into requirements, testing strategies, AI-enabled improvements, and agile delivery across technology teams.
विवरण
- Translate business needs into validated delivery artifacts through elicitation, analysis, communication, and refinement
- Bridge business subject matter experts with technical teams and delivery partners
- Evaluate processes and information flows to identify practical use cases
- Apply suitable business analysis methods, models, and tools
- Develop stakeholder relationships and collaborate on requirements documentation
- Help strengthen team capabilities and agile ways of working
- Document business needs in clear, accessible formats
- Make complex technical solutions understandable to non-technical audiences
- Present complex or competing issues using influence, negotiation, persuasion, and conflict-resolution skills
- Determine business changes driven by evolving technology and digital capabilities
- Use critical thinking and data to resolve problems
- Support strategic planning and related initiatives
- Ensure requirements deliverables support the Digital Channel Product Roadmap
- Connect testing strategy with requirements and delivered products through the 3 Amigos framework
- Build knowledge of and use AI-focused tools and concepts
- Evaluate effects on workstreams, applications, business processes, and data integrity
- Lead presentations and facilitate requirements and gap-analysis workshops
- Create documentation that is clear, complete, and appropriately scoped
- Assist with user acceptance testing and operational readiness
- Work with the Digital Experience Technology Family, vendors, and internal stakeholders
आवश्यकताएँ
- Post-secondary degree in Commerce, Business, Computer Science, Engineering, or a related discipline
- At least seven years of experience as a Business Analyst or in a comparable role
- Strong understanding of agile delivery practices and responsibilities within large programs
- Experience with technical implementation and project lifecycles
- Working knowledge of the Systems Development Life Cycle (SDLC)
- Expertise with ADO and/or JIRA, Confluence, or other requirements management tools
- Highly developed investigative and analytical abilities
- Ability to turn broad strategic direction into practical plans and guidance
- Excellent written and verbal communication skills
- Ability to communicate effectively with business and technical stakeholders
- Strong active-listening skills
- Proven relationship management capabilities
- Experience leading group sessions and demonstrating leadership on project teams
- Strong ability to analyze and solve problems
- Understanding of cybersecurity principles and their use in requirements gathering
- Legal eligibility to work in Canada when applying; Canadian citizenship or permanent residence preferred
- Ability to satisfy applicable government security screening requirements
लाभ
- Performance-based incentive
- Competitive compensation and benefits package
- Support for work-life balance
- Hybrid work arrangements
- Three to four weeks of paid vacation
- Corporate closure period
- Early Fridays during the summer
- No-meeting Fridays
- Ongoing professional learning opportunities
- Training programs
- Workshops
- Language training
- Diverse and inclusive workplace
- Wellness initiatives
- Mental health support
- Fitness programs
- Volunteer opportunities
- Social responsibility programs
- Relocation assistance for eligible candidates
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