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SysMap Solutions is a technology services and consulting company that develops tailored digital solutions for client organizations. Its work spans cloud platforms, Salesforce and CRM systems, mobile applications, user experience, DevOps, machine learning, artificial intelligence, and broader digital transformation initiatives. The company combines software development expertise with a client-focused approach, building complex systems and applications around each customer’s operational and technical needs.
Senior Business Analyst (Brazil, Remote)
Senior Business Analyst at Brazilian technology company Grupo SysMap, focused on gathering requirements, mapping processes, and supporting digital transformation solutions.
Description
- Gather and assess business-area needs
- Map processes and identify issues, risks, and improvement opportunities
- Convert business needs into functional and non-functional requirements
- Develop user stories, acceptance criteria, workflows, and functional documentation
- Lead stakeholder meetings, interviews, and workshops
- Support backlog creation, prioritization, and refinement
- Coordinate alignment across Business, Product, Development, Architecture, and Quality teams
- Track solution development, resolve questions, and verify requirement adherence
- Support testing, user acceptance, deployment, and post-production monitoring
- Track key performance indicators and assess implemented-solution outcomes
- Assess impacts, dependencies, and risks associated with requests
- Help improve processes, products, and systems continuously
Requirements
- Bachelor’s degree in Business Administration, Information Technology, Information Systems, Engineering, or a related discipline
- Substantial experience working as a Business Analyst or in a comparable role
- Experience eliciting, analyzing, and documenting business requirements
- Understanding of process mapping and process improvement practices
- Experience using Agile frameworks, including Scrum and Kanban
- Experience writing user stories and acceptance criteria
- Knowledge of backlog management and prioritization techniques
- Previous experience in insurance, supplementary healthcare, or financial services
- Knowledge of BPMN and process modeling tools
- Experience with Jira, Confluence, or comparable platforms
- Knowledge of data analysis, KPIs, and dashboards
- Experience delivering digital transformation and systems integration projects
- Certifications in business analysis, product management, process management, or Agile methodologies
Benefits
- The position is also open to people with disabilities
- Ethical, collaborative, and diverse workplace
- Opportunities for continuous learning
- Ongoing career development
- Culture focused on innovation, collaboration, and people development
- No participation or hiring fees
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