ContactLink Solutions LLC
ContactLink Solutions LLC
51 – 200 Employees
B2BCustomer ServiceSaaS
ContactLink Solutions LLC provides call center and customer support services for businesses, with offerings that include inbound customer support, outbound campaigns, technical assistance, and general customer service. Its team of trained agents is focused on delivering consistent customer experiences and helping clients manage day-to-day support operations.

Remote Spanish Interpreter

Provide accurate English-Spanish interpretation for callers from a home office. Handle calls professionally, follow interpretation protocols, and develop familiarity with healthcare terminology.

Description

  • Interpret conversations between Spanish- and English-speaking parties
  • Process information rapidly and accurately in a professional setting
  • Handle calls in accordance with the interpreter code of conduct
  • Build knowledge of industry-specific language, particularly healthcare and medical terms
  • Complete internal professional development training
  • Coordinate with and provide updates to the team leader

Requirements

  • Fluent in English and Spanish
  • At least one year of interpretation experience
  • Strong listening, retention, and note-taking abilities
  • Deliver accurate concepts and meanings under established interpretation protocols without omissions or additions
  • Explain relevant cultural concepts to prevent misunderstandings when authorized or requested by the client
  • 90% English proficiency
  • Reliable wired internet connection
  • USB wired headset
  • Windows 10 or Mac computer
  • Quiet, secure workspace
  • Language testing and a background check may be required depending on location

Benefits

  • Work fully remotely from a home office
  • Full-time contractor engagement
  • Eligible to begin promptly after onboarding
  • Paid monthly
  • Access to internal professional training

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