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BH Partner S.A.C.
BH Partner S.A.C. is a Lima-based contact center and business process outsourcing company serving telecommunications, insurance, and financial clients in domestic and international markets. Its work includes inbound and outbound calling, telesales, customer support, and advisory services such as foreign trade assistance. The company supports B2B operations through integrated management systems, operational services, and customer-service solutions.

Remote Customer Service Advisor - Peru

Remote customer service advisor role in Peru with Partner Service, a telecommunications company. Responsibilities include resolving customer questions and issues, coordinating across teams, and supporting continuous service improvement.

Description

  • Handle customer inquiries and resolve service issues
  • Coordinate with other departments to deliver complete solutions
  • Assess customer needs to help improve services
  • Contribute to continuous improvement strategies

Requirements

  • Secondary education
  • Strong verbal communication skills
  • Customer service experience or knowledge
  • Active listening skills
  • Less than one year of professional experience
  • Availability to work Monday through Sunday with rotating days off
  • Availability to work the specified schedules

Benefits

  • Fixed salary
  • Variable bonus
  • Retention bonus

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