Sonova Group
Sonova Group
Sonova Group develops and delivers hearing care and personal audio solutions for people with hearing loss. Its portfolio includes hearing aids, cochlear implants, personal audio devices, and audiological care services, supported by business units such as Hearing Instruments and Audiological Care. Founded in 1947 and headquartered in Stäfa, Switzerland, Sonova operates in more than 100 countries through brands including Phonak and Unitron, combining hearing technology with clinical and customer care.

Remote Contract Analyst at Sonova Group

Support contract administration, pricing, approvals, and records for Advanced Bionics’ cochlear implant business. This remote, full-time role partners with field sales and cross-functional teams.

Description

  • Handle contract requests from field sales teams
  • Draft standard agreements, amendments, extensions, consignment documents, and loan equipment agreements
  • Check requests and supporting materials for accuracy and completeness
  • Coordinate contract revisions with Contract Directors and internal stakeholders
  • Send agreements through approval and signature workflows while tracking completion
  • Maintain contract files, approvals, correspondence, and executed agreements
  • Update SAP, Salesforce, and other business systems with contract, pricing, and account information
  • Assist with pricing override activities for implant sales
  • Track contract expirations and alert stakeholders about renewals or follow-up actions
  • Prepare reports covering contracts, pricing, rebates, and sales activity
  • Support audits of consignment and loan equipment records
  • Answer internal questions about contract status and administrative procedures
  • Investigate discrepancies and escalate missing details or nonstandard requests
  • Contribute to improvements in contract administration processes and workflows
  • Complete other assigned responsibilities

Requirements

  • An associate degree is required; a bachelor’s degree is preferred
  • At least two years of experience in contract administration, sales operations, order management, pricing administration, sales support, customer service operations, or a related business area
  • Experience preparing, processing, or maintaining contracts and associated documentation
  • SAP experience is strongly preferred
  • Salesforce experience is preferred
  • Experience supporting Veterans Affairs customers or contracts is highly preferred
  • Proficiency with Microsoft Office applications
  • Strong attention to detail, organization, and follow-through
  • Capacity to manage competing priorities in a high-volume setting
  • Strong written and verbal communication skills
  • Ability to work effectively with field sales and cross-functional teams
  • Ability to handle work professionally and confidentially while meeting legal and organizational compliance requirements
  • Self-directed and accountable for assigned work and contract processes

Benefits

  • Equal employment opportunity regardless of protected characteristics
  • Work within a global company
  • Opportunities to shape your career
  • Culture focused on continuous improvement
  • No recruitment fees charged to candidates

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