Paradigm Oral Health
Paradigm Oral Health
201 – 500 Employees
EducationHealthcare

Paradigm Oral Health is a healthcare organization supporting elite oral surgeons and practices in delivering advanced oral and maxillofacial surgical care. Its work combines clinical technology, innovation, research, and practice support with a patient-first focus.

The company also develops the oral surgery community through surgeon education programs such as Paradigm Academy and the Surgical Education Center, clinical research, professional development events, and initiatives designed to improve patient outcomes and strengthen relationships with referring providers. Its team works alongside surgeon-led practices to support their clinical and strategic goals.

Onsite Scheduling Coordinator – Madison, Alabama

Coordinate patient appointments and daily office flow at an oral surgery practice in Madison, Alabama. Deliver attentive service to patients, referring offices, and internal teams.

Description

  • Deliver concierge-level service to patients, referring offices, and team members through phone, in-person, and electronic interactions.
  • Welcome patients and visitors promptly when they arrive.
  • Respond to incoming calls without delay.
  • Arrange appointments to balance patient satisfaction, provider schedules, and exam and treatment room availability.
  • Create each provider’s daily schedule.
  • Prepare and organize patient charts.
  • Coordinate patient movement through the office to help minimize wait times.
  • Provide patients with assistance as needed.
  • Keep the reception area clean, orderly, and presentable.
  • Build and maintain professional relationships with referring offices.
  • Protect patient confidentiality in compliance with HIPAA.
  • Handle additional related responsibilities as assigned.

Requirements

  • High school diploma or equivalent is required.
  • At least one year of customer service experience is required.
  • Knowledge of dental terminology.
  • A friendly, welcoming, and professional demeanor.
  • Basic office capabilities, including typing and filing.
  • Strong organizational skills.
  • Careful attention to detail.
  • Ability to work onsite in Madison, Alabama, United States.
  • Authorization to work in the United States, verified through E-Verify.

Benefits

  • Competitive compensation.
  • Potential eligibility for bonuses.
  • Annual merit reviews.
  • Paid time off.
  • 401(k) plan with company matching.
  • Health Savings Account (HSA) available with high-deductible health plans.
  • Medical, dental, and vision coverage, including virtual care.
  • Basic and supplemental life insurance.
  • Short- and long-term disability coverage.
  • Employee Assistance Program.
  • BLS/CPR certification.
  • Career advancement opportunities in clinical or management roles.
  • Access to a national discount and rewards marketplace.

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