Munson Healthcare
Munson Healthcare
5,001 – 10,000 Employees
Healthcare
Munson Healthcare is an integrated healthcare system serving communities across northern Michigan through a regional network of hospitals, care facilities, and clinical services. Its care offerings span cancer treatment, cardiology, maternity, neurosciences, orthopedics, primary care, imaging, stroke care, surgery, laboratory and pharmacy services, rehabilitation, urgent care, home health, hospice, and virtual visits. The organization also supports patients through digital health tools, nurse guidance, financial assistance resources, and price transparency programs. Alongside patient care, Munson Healthcare contributes to community health initiatives, clinical education, and healthcare employment across its network.

Medical Business Specialist, Physician Administration - Michigan Remote

Provide medical reception support for Munson Healthcare by registering patients, verifying insurance, and scheduling appointments. This primarily remote position serves patients and families in Michigan.

Description

  • Welcome patients and families as the initial point of contact
  • Collect and confirm necessary patient and insurance details
  • Accurately record patient and insurance data in the registration system
  • Arrange appointments for return visits, referrals, and diagnostic tests or procedures
  • Greet patients courteously in person and by telephone
  • Address patient and family needs with effective, responsive service
  • Help establish a positive environment for care, wellness, and healing

Requirements

  • High school diploma or GED is required
  • Specialist candidates need at least two years of experience as a Medical Practice Business Associate or in a comparable healthcare position
  • Associate candidates need six months to one year of customer service experience
  • Typing proficiency is required
  • Working knowledge of Windows is required
  • Experience using multiple computer systems is required
  • Must live in Michigan
  • Must be vaccinated against Measles, Mumps, Rubella, and Varicella or provide laboratory-confirmed immunity
  • Must receive a flu vaccination during the flu season of the hire year and each subsequent year, unless granted an approved medical or religious exemption

Benefits

  • Tuition reimbursement
  • Professional development available in person and online
  • Access to a career hub
  • Comprehensive benefits
  • Paid holidays
  • Generous paid time off
  • Employee discounts
  • Individual retirement counseling at no cost
  • Wellness platform available to employees and their families
  • Personalized assistance for personal or family challenges
  • Employee surveys and town hall meetings

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