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Visa
Visa
BankingFinanceFintech
Visa is a global payments technology company serving consumers, merchants, financial institutions, and governments through its electronic payments network. Its platform supports credit, debit, and prepaid transactions, alongside payment processing, fraud prevention, security, analytics, and other services for consumers and businesses. Visa also develops emerging payment solutions, including AI-enabled commerce initiatives, and supports financial inclusion through the Visa Foundation.
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Manager, AI Enablement and Digital Content at Visa

Visa is seeking a manager to help VCA become an AI-enabled consulting organization. The role develops enablement materials, thought leadership, and digital content for consultants and clients.

USUnited StatesCACaliforniaWAWashington
$122,400 – $217,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredContent Marketing Manager
Cloud

Description

  • Help advance VCA’s transition to an AI-enabled consulting organization
  • Build enablement resources, learning content, transformation narratives, and AI-supported tools and workflows
  • Produce training and enablement materials such as FAQs, toolkits, guides, playbooks, resource pages, and manager resources
  • Develop competency frameworks, interview guides, onboarding materials, and related resources
  • Write employee communications, town hall materials, newsletters, and other internal storytelling content
  • Organize AI transformation resources so they are easy to find, understand, and apply
  • Use AI tools to strengthen content creation, research, synthesis, workflow efficiency, and knowledge sharing
  • Find opportunities to develop AI-enabled resources, agents, and workflows
  • Create content aligned with VCA’s thought leadership program, AI transformation, priority solutions, and business goals
  • Produce LinkedIn content, articles, points of view, podcasts, and other materials for external audiences
  • Turn research, whitepapers, client testimonials, and internal perspectives into engaging content
  • Develop AI- and search-optimized content that increases discoverability and showcases VCA’s expertise
  • Support video summaries, short-form content, social media assets, and visually engaging materials
  • Travel 5–10% of the time

Requirements

  • At least 5 years of relevant experience with a bachelor’s degree, 2 years with an advanced degree such as a master’s, MBA, JD, or MD, or no experience with a PhD
  • Genuine interest in AI, innovation, transformation, digital content, and evolving ways of working
  • Hands-on experience with AI platforms such as Claude, Claude Code, ChatGPT, Microsoft Copilot, Gemini, Perplexity, or comparable tools
  • Willingness to test prompts, AI-supported workflows, agents, and emerging AI capabilities
  • Excellent writing, editing, storytelling, and communication abilities
  • Skill in making complex information accessible and turning research, insights, and technical concepts into persuasive content
  • Experience producing presentations, web content, FAQs, toolkits, newsletters, thought leadership, social media, and other employee- or client-facing materials
  • Background in transformation, consulting, strategy, enablement, thought leadership, digital content, communications, or a related field
  • Strong organization skills with the ability to coordinate multiple deliverables, stakeholders, priorities, and deadlines
  • Basic graphic design or video editing experience, or willingness to learn Canva, CapCut, Descript, Adobe Creative Cloud, iMovie, or similar tools
  • Working knowledge of digital storytelling, content formats, and brand standards
  • Ability to work from an office at least three days each week
  • Willingness to travel 5–10% of the time

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan
  • FSA/HSA options
  • Life insurance
  • Paid time off
  • Wellness program
  • Potential bonus
  • Eligibility for equity
  • Sales incentive payments where applicable

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