Westpac New Zealand
Westpac New Zealand
5,001 – 10,000 Employees
ConsultingInsuranceLogistics
Westpac New Zealand provides banking and financial services for personal, business, and institutional customers across New Zealand. Its offering includes everyday accounts, credit cards, home lending, KiwiSaver and other investment products, insurance, and digital banking alongside branch-based support. The organisation also develops tailored financial solutions for customers in areas such as agribusiness, tourism, retail, and health, creating opportunities for people working across banking, technology, operations, and customer-focused teams.

KYC Analyst - Tauranga Onsite

Perform customer due diligence and risk reviews for Westpac New Zealand in a customer-focused financial crime prevention role. Support AML compliance, remediation, and accurate risk-based decision-making.

Description

  • Complete periodic and event-triggered customer due diligence (CDD) and enhanced due diligence (EDD) reviews
  • Assess customer profiles to detect risk indicators
  • Keep customer and review records accurate in company systems
  • Coordinate with Relationship Managers, Compliance, and Risk teams to collect and validate customer information
  • Deliver a smooth, customer-friendly due diligence experience while meeting compliance requirements
  • Help advance continuous improvement initiatives
  • Contribute to remediation projects
  • Monitor legislative updates and evolving industry best practices

Requirements

  • At least one year of experience in KYC, AML, or compliance within financial services or a legal environment
  • Working knowledge of New Zealand AML/CFT legislation and regulatory expectations
  • Clear and effective written and verbal communication
  • Competence with customer management and compliance systems
  • Strong analytical judgment and risk-based decision-making
  • Exceptional accuracy and attention to detail
  • Collaborative, adaptable approach to work
  • Demonstrated integrity and ability to protect confidential information
  • Ability to uphold compliance standards while supporting a positive customer experience
  • Experience handling higher-risk customers, including trusts, PEPs, or offshore entities, is advantageous
  • CAMS or a comparable AML certification is advantageous

Benefits

  • Fixed-term role through the end of March 2027
  • Scope to participate in continuous improvement and remediation initiatives
  • Inclusive workplace that welcomes applicants from diverse backgrounds, including neurodivergent people and people with chronic health conditions or disabilities
  • Culture focused on talent development and recognition

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