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NEXDOM healthtech is a Brazilian health technology company building software and services for health-plan administrators and operators, with a particular focus on the Sistema Unimed ecosystem. Its platform supports core workflows such as plan administration, authorizations, attendance, SUS reimbursement, beneficiary and corporate portals, ombudsman operations, business intelligence through DataHealth, online health declarations, and configurable rules for fraud prevention and cost management. NEXDOM also provides implementation and integration services designed around ANS and Unimed Brasil regulations, helping healthcare organizations modernize operations through scalable deployments.
Junior Technical Documentation Analyst – Remote
Junior technical documentation analyst creating manuals, guides, diagrams, and training content for NEXDOM Healthtech’s health-plan management platform. Organizes documentation and supports development and QA teams.
Description
- Develop and maintain current technical documentation for systems and applications, including user manuals, installation guides, specifications, and diagrams.
- Help Development and QA teams organize and standardize documentation across the software development lifecycle.
- Join cross-functional meetings to clarify system requirements and functionality.
- Keep documentation aligned with usability, accessibility, and technical compliance practices.
- Review documents from other departments for clarity, accuracy, and structural consistency.
- Manage document organization and version control in internal repositories such as Confluence and SharePoint.
- Assist with content for training sessions and technical presentations.
Requirements
- Completed or ongoing bachelor’s degree in Computer Science, Software Engineering, Information Systems, Languages, Communications, or a related discipline.
- Strong technical writing ability and clear communication skills.
- Basic proficiency with documentation tools such as Confluence, Markdown, Google Docs, and Microsoft Word.
- Understanding of software development concepts and Agile frameworks, including Scrum and Kanban.
- Excellent attention to detail and organizational ability.
- Knowledge of video editing for documentation and training content.
- Familiarity with editing tools such as CapCut.
- Technical Writing certification is an advantage.
- Knowledge of Unimed systems, including SGU or Cardio, is an advantage.
- Previous experience creating software technical documentation is an advantage.
Benefits
- Health insurance for the employee and dependents without a monthly premium.
- Dental insurance for the employee and dependents without a monthly premium.
- Meal or food allowance.
- TotalPass membership.
- Emotional wellness program for the employee and dependents.
- Life insurance.
- One day off during the employee’s birthday month.
- Education assistance.
- Home office allowance.
- Transportation allowance.
- Parking assistance.
- Flexible hybrid or remote work options.
- Relaxed and friendly work environment.
- Culture centered on Innovation, Excellence, Commitment, and Teamwork.
- Opportunity to work at a fast-growing company.
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