NEXDOM healthtech
NEXDOM healthtech
NEXDOM healthtech este o companie braziliană de tehnologie medicală care dezvoltă software și servicii pentru administratorii și operatorii planurilor de sănătate, cu un accent deosebit pe ecosistemul Sistema Unimed. Platforma sa susține fluxuri de lucru esențiale, precum administrarea planurilor, autorizările, serviciile de asistență, rambursarea SUS, portalurile pentru beneficiari și companii, operațiunile de soluționare a petițiilor, analiza de business prin DataHealth, declarațiile medicale online și regulile configurabile pentru prevenirea fraudelor și gestionarea costurilor. NEXDOM oferă și servicii de implementare și integrare concepute în conformitate cu reglementările ANS și Unimed Brasil, ajutând organizațiile din domeniul sănătății să își modernizeze operațiunile prin implementări scalabile.

Junior Technical Documentation Analyst – Remote

Junior technical documentation analyst creating manuals, guides, diagrams, and training content for NEXDOM Healthtech’s health-plan management platform. Organizes documentation and supports development and QA teams.

Descriere

  • Develop and maintain current technical documentation for systems and applications, including user manuals, installation guides, specifications, and diagrams.
  • Help Development and QA teams organize and standardize documentation across the software development lifecycle.
  • Join cross-functional meetings to clarify system requirements and functionality.
  • Keep documentation aligned with usability, accessibility, and technical compliance practices.
  • Review documents from other departments for clarity, accuracy, and structural consistency.
  • Manage document organization and version control in internal repositories such as Confluence and SharePoint.
  • Assist with content for training sessions and technical presentations.

Cerințe

  • Completed or ongoing bachelor’s degree in Computer Science, Software Engineering, Information Systems, Languages, Communications, or a related discipline.
  • Strong technical writing ability and clear communication skills.
  • Basic proficiency with documentation tools such as Confluence, Markdown, Google Docs, and Microsoft Word.
  • Understanding of software development concepts and Agile frameworks, including Scrum and Kanban.
  • Excellent attention to detail and organizational ability.
  • Knowledge of video editing for documentation and training content.
  • Familiarity with editing tools such as CapCut.
  • Technical Writing certification is an advantage.
  • Knowledge of Unimed systems, including SGU or Cardio, is an advantage.
  • Previous experience creating software technical documentation is an advantage.

Beneficii

  • Health insurance for the employee and dependents without a monthly premium.
  • Dental insurance for the employee and dependents without a monthly premium.
  • Meal or food allowance.
  • TotalPass membership.
  • Emotional wellness program for the employee and dependents.
  • Life insurance.
  • One day off during the employee’s birthday month.
  • Education assistance.
  • Home office allowance.
  • Transportation allowance.
  • Parking assistance.
  • Flexible hybrid or remote work options.
  • Relaxed and friendly work environment.
  • Culture centered on Innovation, Excellence, Commitment, and Teamwork.
  • Opportunity to work at a fast-growing company.

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