BBVA
BBVA
BBVA is a global banking and financial services group working to modernize how people and businesses manage money. Its activities span corporate and investment banking, fintech, and digital banking, serving 71.5 million customers through technology-enabled financial solutions. With more than 121,000 employees, BBVA brings together expertise across banking, consulting, and marketing in a collaborative environment focused on innovation, digital transformation, and professional excellence.

Junior Java Application Support Engineer - Hybrid, Mexico City

Join BBVA as a Java application support professional, handling Java and APX incidents for a global bank. Improve processes while working in a hybrid arrangement in Mexico City.

Description

  • Monitor and follow up on incidents affecting Java and APX systems
  • Perform prompt diagnostics in coordination with technical teams and dependent applications
  • Develop software in accordance with applicable coding and version-control policies
  • Resolve daily operational incidents while maintaining process performance and service-level agreement compliance
  • Analyze information to resolve complex technical problems
  • Contribute throughout the full lifecycle of technology projects
  • Drive evolutionary optimizations through Service Kaizen

Requirements

  • Degree-level training in Computer Systems Engineering or a related discipline
  • Demonstrated experience providing technical and operational application support
  • Intermediate proficiency in Java and related ecosystem tools
  • Analytical ability to diagnose technology incidents and address their root causes
  • Strong skills in detailed log and trace analysis
  • Availability for 24/7 coverage
  • Intermediate Java proficiency
  • Intermediate experience with Maven, Spring, and Spark
  • Intermediate experience with Oracle, Elasticsearch, GitHub, Copilot, and Jira
  • Basic English proficiency
  • Bachelor's degree or engineering degree in Computer Systems or a related field, plus 1 to 3 years of systems support experience.
  • benefits略

Benefits

  • Hybrid work arrangement
  • Availability for operational on-call coverage, with one monthly duty shift or a night shift as the first point of contact
  • Active support for diversity, inclusion, and equal opportunity
  • Reasonable accommodations during the selection process when needed

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