kwiff
kwiff
kwiff is a gambling and gaming company founded in 2015, offering a sports betting and casino app designed around a distinctive feature: customers may occasionally receive improved odds through an unpredictable event known as being “kwiffed.” Its platform covers betting across multiple sports as well as casino experiences such as live casino and slots. With a team of 51–200 employees, kwiff applies Big Data, artificial intelligence, automation, and software development to evolve its player-focused product. The company is regulated in the UK and internationally.

Junior CRM Coordinator Malta Hybrid

Support CRM campaigns, player journeys, and data analysis for kwiff’s iGaming platform in a junior, hybrid role based in Malta.

Description

  • Own assigned CRM campaigns and keep relevant stakeholders updated
  • Deliver campaigns and promotions designed to engage players
  • Work with the wider kwiff team to investigate and resolve user queries
  • Support design work using Adobe Photoshop and related tools
  • Help develop user journeys and contribute to monthly planning sessions
  • Share insights and ideas that can improve the player experience
  • Manage and analyse data to evaluate campaign performance
  • Use campaign findings to inform future initiatives

Requirements

  • 6–12 months of experience in online gambling, casino, sportsbook, customer support, or a related environment
  • Previous iGaming experience is required
  • Strong quality focus and accuracy across campaign materials
  • Proactive, organised approach with enthusiasm for taking on new responsibilities
  • Strong work ethic and reliability
  • Exceptional attention to detail
  • Genuine interest in player engagement
  • Experience with Photoshop or comparable design software is desirable
  • Confidence working with data is desirable

Benefits

  • Private healthcare covering treatment including dental care
  • Quarterly bonuses linked to company performance
  • Well-being allowance renewed every six months for wellness or fitness spending
  • Complimentary lunch when working from the office
  • Long-service rewards that include travel benefits
  • Financial assistance for role-related qualifications, courses, and conferences
  • Regular team socials and events
  • Office dogs
  • Company offsites
  • Ping pong and darts

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