Independence Pet Group
Independence Pet Group
1,001 – 5,000 Employees
B2CInsuranceWellness
Independence Pet Group is a North American pet insurance and services organization serving more than 800,000 pets across the United States and Canada. The company develops insurance products and services designed to support pets throughout their lives, including underwriting options, turnkey solutions for partners, and consumer-facing coverage. Through its portfolio of pet insurance brands, Independence Pet Group works across insurance, consumer services, and pet wellness to help strengthen the relationship between pets and their owners.

Insurance Sales Agent - Illinois (Remote)

Serve as a remote insurance sales agent in Illinois, helping customers choose pet insurance coverage. Use consultative selling to match customer needs, manage leads, and achieve sales goals.

Description

  • Explain pet insurance products to prospective customers
  • Assess customer needs and suggest suitable coverage options
  • Support sales initiatives through consultative selling
  • Achieve or surpass monthly, quarterly, and annual sales targets
  • Pursue inbound and outbound opportunities using effective closing methods
  • Communicate clear and accurate information to prospective customers
  • Complete ongoing training, coaching, and professional development
  • Stay current on insurance regulations, licensing obligations, company policies, and compliance standards
  • Manage inbound leads and consistently follow up on sales opportunities
  • Customize insurance solutions, respond to objections, and help prospects make informed decisions
  • Keep customer interactions, sales activities, and policy details accurately documented
  • Work collaboratively with colleagues and exchange effective practices
  • Sustain productivity, professionalism, reliable attendance, and customer satisfaction
  • Provide excellent service through ethical selling and regulatory compliance
  • Use feedback and new skills to improve performance and customer outcomes
  • Handle additional responsibilities that support team sales objectives

Requirements

  • Two years of sales, call center, or comparable experience preferred
  • Hold and maintain a Property & Casualty license, or obtain one within 45 days of hire
  • Apply consultative sales and closing techniques
  • Build customer relationships with a strong service focus
  • Handle insurance disclosures and follow regulatory requirements
  • Communicate clearly and listen actively
  • Demonstrate drive and a results-focused approach
  • Work effectively with teammates and collaborate across the group
  • Show accountability and professional conduct
  • Organize work and manage time effectively
  • Adapt to change and pursue continuous learning
  • Use sound problem-solving and critical-thinking skills
  • Support customer retention and satisfaction
  • Maintain careful attention to detail and accurate documentation

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Employer-provided basic life insurance at no employee cost
  • Company-paid short-term and long-term disability coverage
  • Twelve weeks of fully paid parental leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal paid time off
  • Paid holidays plus a company-wide Wellness Day
  • Paid time off for volunteering with nonprofit organizations
  • Pet-friendly office environment
  • Commuter benefits
  • Group pet insurance
  • Job training and skills development
  • Employee Assistance Program (EAP)

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