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Brown & Brown Insurance
Brown & Brown Insurance
FinanceInsurance
Brown & Brown Insurance is an independent insurance brokerage and risk management company serving individuals and businesses. Founded in 1939, it provides personal and commercial insurance, employee benefits, and national insurance programs through a network of more than 500 locations. With a workforce of more than 10,000 employees, the company operates across the finance and insurance sectors and emphasizes diversity, inclusion, and belonging in its workplace culture. Brown & Brown Insurance is publicly traded on the New York Stock Exchange under the ticker BRO and has expanded through a disciplined mergers and acquisitions strategy.
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Insurance Billing Specialist

Process insurance payments and policy changes for One80 Intermediaries, Brown & Brown’s specialty insurance distribution platform. Manage a client caseload, meet service-level targets, and support Premium Accounting operations.

USUnited StatesOHOhio
$19 / hour
On-siteFull-timeMiddleSeniorEnglish RequiredBilling Specialist

Description

  • Provide accurate, timely billing and administrative services to carriers, agents, employers, and policyholders.
  • Maintain a caseload and deliver services directly to clients.
  • Meet processing volume, turnaround, and responsiveness standards in a fast-paced environment.
  • Contribute to corporate initiatives.
  • Process bill payments and policy changes accurately and on time.
  • Meet all service-level agreements for the assigned caseload.
  • Work with colleagues to maintain service for Premium Accounting clients.
  • Contribute to system improvements and special projects, and provide tailored support for new clients.
  • Handle other duties as assigned.

Requirements

  • Experience using Excel.
  • Experience assisting clients by phone and email.
  • Strong organizational skills.
  • Exceptional attention to detail.
  • Work independently with thoroughness and strong organization.
  • Communicate effectively in writing and verbally.
  • Willingness to work with a fast-paced team that adapts quickly to change.
  • Maintain a positive approach while managing multiple projects and assignments.
  • Commitment to building skills and knowledge and sharing information with others.
  • Ability to use a computer, keyboard, and phone.
  • Ability to sit for extended periods.
  • Ability to communicate through speech, hearing, and vision.
  • Ability to perform essential job duties safely and successfully in accordance with ADA, FMLA, and other applicable federal, state, and local standards.
  • Ability to meet qualitative and quantitative productivity standards.
  • Ability to maintain regular, punctual attendance in accordance with ADA, FMLA, and other applicable federal, state, and local standards.

Benefits

  • Medical and prescription insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Employee stock purchase plan
  • 401(k) plan
  • Student loan assistance
  • Tuition reimbursement
  • Mental health and enhanced advocacy services at no cost
  • Paid time off
  • Paid holidays
  • Preferred partner discounts

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