S&C Electric Company
S&C Electric Company
S&C Electric Company develops and manufactures equipment and software that help utilities and commercial and industrial organizations distribute and protect electrical power. Its portfolio includes switchgear, reclosers, fuses, pad-mounted gear, controllers, microgrid control systems, and automation and communications software for managing distribution networks. The company also provides engineering, consulting, cybersecurity, laboratory, and field services. Its work supports power infrastructure across settings including airports, data centers, government and military facilities, healthcare, mining, universities, and wastewater treatment, with a focus on grid reliability, resilience, automation, and fault interruption for both underground and overhead systems.

Inside Sales Representative, S&C Electric Company

Support S&C Electric Company customers and sales teams with electrical grid product orders, quotes, returns, and inquiries. Coordinate customer requests across assigned territories using Salesforce, Oracle, and Microsoft applications.

Description

  • Support customers and sales teams across assigned territories with product, order, and process inquiries
  • Consult drawings, Specification Bulletins, and other references to resolve routine order and account issues
  • Handle and verify literature and quotation requests, sales orders, credits, debits, and returns
  • Coordinate shipment schedules and expedite requests through negotiation
  • Process requests using Microsoft applications, Salesforce, and Oracle
  • Spot opportunities to improve sales processes and recommend changes
  • Strengthen customer loyalty with prompt, helpful communication
  • Keep a working knowledge of S&C products and services
  • Work with Territory Managers and Sales Representatives to develop customer relationships in assigned territories

Requirements

  • At least three years of customer service experience in a manufacturing company
  • Proficiency with computer software, including Microsoft Office and Excel
  • Working knowledge of Oracle and Salesforce
  • Strong communication and interpersonal abilities
  • Commitment to customer satisfaction
  • Careful attention to detail and strong analytical skills
  • Strong technical aptitude
  • Ability to communicate and collaborate with people at all organizational levels
  • High school diploma or equivalent
  • Basic familiarity with low- to medium-voltage electricity is preferred

Benefits

  • Annual incentive plan, subject to eligibility criteria
  • Medical and prescription coverage
  • Dental coverage
  • Vision coverage
  • Health Care Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Health Savings Account
  • Group life insurance
  • Optional supplemental life and accidental death and dismemberment insurance
  • Wellbeing resources
  • Employee Assistance Program
  • Family Forming Benefits, including adoption and fertility support
  • Vacation time
  • Sick time
  • Paid holidays
  • Company shutdown days
  • Short-term disability
  • Long-term disability
  • Other leave options
  • Paid parental leave
  • Military leave
  • 401(k) retirement savings plan
  • Traditional and Roth 401(k) options
  • Employee Stock Ownership Plan
  • Annual ESOP company contributions exceeding 11% of eligible earnings
  • Hybrid work schedule

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