Atos
Atos
Atos provides digital transformation services and technology solutions for organizations across consulting, healthcare, logistics, and other industries. Its work spans cloud and infrastructure, digital business platforms, technology consulting, cybersecurity, user experience, and enterprise digital transformation. The company also supports major international events as an official IT partner, including UEFA and the Olympic Games, while advancing innovation and sustainability across its technology services.

Infrastructure Engineer Cairo On-Site

Atos is hiring an Infrastructure Engineer in Cairo to support Microsoft, Linux, and virtualization environments. The role focuses on troubleshooting infrastructure issues and maintaining reliable customer operations.

Description

  • Deliver technical support across a range of infrastructure technologies
  • Investigate and resolve complex infrastructure incidents
  • Keep support operations efficient and effective
  • Coordinate with customers, service providers, and internal teams to sustain stable infrastructure operations
  • Manage daily support work, including issue resolution, escalations, and knowledge base updates
  • Support continuous improvement efforts across the infrastructure team

Requirements

  • Bachelor’s degree in computer science, information technology, or a related discipline is preferred
  • Over four years of experience in system administration and infrastructure is required
  • Knowledge of ITIL principles and their use in service management
  • Strong analytical and problem-solving abilities
  • Effective communication and interpersonal skills
  • Ability to organize and prioritize competing workloads
  • Experience configuring and using application monitoring tools, such as Prometheus Stack, Dynatrace, or Datadog, is preferred
  • Practical scripting experience with PowerShell and Bash is required
  • Knowledge of networking concepts and protocols, including TCP/IP and DNS, is advantageous
  • Experience administering Linux or Windows operating systems
  • Extensive Microsoft infrastructure experience, particularly with Active Directory, ADFS, and CA, is required
  • Experience with database technologies is preferred

Benefits

  • Diversity and inclusion are integral to the company’s culture
  • A commitment to maintaining a fair workplace
  • Ongoing environmental, social, and governance commitments

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