Zoomo provides subscription-based electric bikes and light electric vehicle solutions for delivery riders and commuters. Its service combines purpose-built e-bikes, fast charging, smart technology, and the MyZoomo app with servicing, repairs, and customer support included in subscription plans. Operating across cities in the UK, Australia, the United States, and Canada, Zoomo supports more efficient and lower-emission urban delivery while also offering e-bikes for consumers who prefer to own their vehicle.
Global Digital Marketing Intern – Madrid (Hybrid)
Join Zoomo’s global marketing team in Madrid, supporting CRM, social media, online reputation, and campaign coordination across international markets. The internship combines hands-on content, customer engagement, and cross-market marketing projects.
Description
- Execute CRM campaigns across international markets and customer touchpoints, including email, WhatsApp, SMS, and in-app channels.
- Maintain customer journeys, messaging templates, and related campaign content.
- Assist with audience segmentation, campaign quality checks, and basic performance reporting.
- Develop, prepare, and schedule social media content.
- Apply consistent brand standards across social media communications.
- Track engagement, reach, and audience growth, then share relevant findings.
- Monitor emerging trends and recommend ways to strengthen content and engagement.
- Manage on-site pop-ups and lead-generation forms.
- Maintain Zoomo’s presence across Google Business Profile, Google Maps, Trustpilot, Apple Maps, Bing Places, and Reddit, including responding to reviews.
- Keep marketplace listings current and follow up with incoming leads.
- Coordinate campaigns, launches, and branding requests with local teams and the designer.
- Organize marketing assets, documentation, and calendars.
- Contribute to ad hoc marketing initiatives across international markets.
- Lead projects such as cross-market brand audits and support new business initiatives.
Requirements
- Currently pursuing Marketing or a related degree or course of study.
- Eligible to complete a six-month contrato de prácticas through a university or educational institution.
- Fluent written and spoken English and Spanish.
- Practical experience producing social media content.
- Comfort using Canva.
- Familiarity with CRM or email platforms such as Intercom, HubSpot, or Klaviyo.
- Basic audience segmentation experience is advantageous.
- Comfortable working with Google Sheets.
- Proactive, highly organized, and able to coordinate requests from multiple markets and stakeholders.
- Able to use AI tools effectively, including Claude, ChatGPT, or Gemini.
- Demonstrates strong ownership and accountability.
- French or German language skills are advantageous.
- Experience with Meta Business Suite is advantageous.
- Basic knowledge of analytics platforms such as GA4 or Amplitude, plus SEO, is advantageous.
- Basic SQL knowledge is advantageous.
- Experience with automation platforms such as Zapier, Make, or n8n is advantageous.
Benefits
- Gain exposure to international markets through global and local marketing initiatives.
- Take meaningful ownership of work that launches across international markets from the beginning.
- Work within a flexible hybrid arrangement.
- Participate in monthly team outings and events.
- Join an equal-opportunity workplace.
- Work in an environment focused on diversity and inclusion.