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Community Sports Partners
Community Sports Partners
11 – 50 Employees
B2CSports
Community Sports Partners operates premium indoor and outdoor sports facilities and community programs in Mississauga, Ontario. Its venues include professional-grade turf fields, gymnasiums, LED lighting, bleachers, and supporting amenities for sports such as soccer, rugby, field hockey, basketball, and volleyball. The organization serves youth and adult athletes through programs and leagues including SportStars, HoopStars, Mississauga Soccer, and Volleyball Mississauga. It also coordinates facility rentals, tournaments, and training bookings through an online reservation system and the RecRivals app, which provides real-time availability and reservation management. Its primary facilities are located at Applewood Heights and Gordon Graydon.
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General Manager, Marketing and Ecommerce Growth — Remote

Lead the business plan, operations, marketing, ecommerce growth and profitability of a Toronto-based youth basketball business. Build Community Sports Partners’ marketing function and drive customer retention remotely from LATAM.

PRPuerto RicoRemoteFull-timeMiddleSeniorEnglish RequiredEcommerce

Description

  • Own HoopStars’ business plan, budget, revenue, profitability and cash forecasts
  • Lead sales and operations while ensuring programmes, coaches, venues and service quality meet demand
  • Improve paid search, social campaigns, creative, landing pages, enrollment funnels, pricing, offers, referrals and retention
  • Design the parent marketing team’s structure and recruit specialists
  • Engage contractors or agencies when appropriate
  • Manage priorities and performance across brands
  • Link campaign performance to paying customers, repeat enrollment and contribution profit
  • Direct marketing investment through reliable reporting and testing
  • Review advertising accounts, identify funnel issues and support improvement launches
  • Build a team that delivers consistently
  • Propose budgets and team plans and make decisions within agreed authority
  • Deliver clear weekly reports, escalate exceptional issues and participate in monthly business reviews
  • During the first 90 days, learn the customers, operations and economics, audit marketing, establish reporting, recommend team structure and hiring priorities, launch growth tests and assume responsibility for routine HoopStars decisions

Requirements

  • Proven results in paid acquisition, conversion and retention
  • Commercial ownership beyond a marketing budget, including pricing, margins, staffing, forecasts or business profitability
  • Experience hiring and managing marketers, creatives, agencies or other specialists
  • Ability to apply ecommerce methods to a service business with delivery capacity and customer commitments
  • Willingness to handle practical work while developing people and systems
  • Strong professional English and effective remote leadership
  • Experience in youth sports, education, fitness, memberships or multi-location services is useful
  • Evidence of building a profitable business and effective team
  • Complete the Culture Index survey
  • Complete the Criteria GAME assessment in English
  • Submit a CV and application responses covering business or brand growth, team-building or management, and a failed commercial decision followed by changes

Benefits

  • Remote work from LATAM with collaboration during Toronto hours
  • Equity opportunity subject to agreed terms
  • Potential future relocation to the US or Canada by mutual agreement
  • Bookkeeping assistance
  • HR support
  • IT and website support

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