AIG
AIG
AIG is a global insurance and financial services company serving individuals, families, businesses, and brokers across more than 80 countries and jurisdictions. Its offerings span property and casualty insurance, life insurance, retirement solutions, and related risk management services. AIG combines multinational expertise with claims support to help clients protect assets, address complex exposures, and prepare for evolving risks.

Federal Workers' Compensation Claims Examiner - Atlanta Onsite

AIG is seeking a Claims Examiner to manage Defense Base Act and Federal Workers’ Compensation claims in an onsite Atlanta role. The position covers claim evaluation, settlement, litigation, stakeholder coordination, and customer service.

Description

  • Direct and resolve Defense Base Act claims in line with established practices and AIG quality standards
  • Manage the indemnity, medical, and legal components of assigned claims
  • Investigate, litigate, and evaluate claims to support timely, cost-effective settlements and preserve recovery rights where applicable
  • Deliver responsive, effective customer service
  • Identify and assess potentially suspect or fraudulent claims according to company guidelines
  • Maintain regular communication with internal stakeholders, brokers, medical specialists, client attorneys, injured workers, and legal representatives
  • Develop strong internal and external relationships while serving as a referral resource
  • Use claims expertise to support product improvements with underwriting colleagues

Requirements

  • Understanding of the legal, regulatory, litigation, and procedural requirements governing Workers’ Compensation claims
  • Specialized Defense Base Act claims knowledge is preferred
  • Experience evaluating and negotiating settlements
  • Ability to interpret policy wording accurately and consistently
  • Strong analytical thinking and problem-solving skills
  • Capacity to develop ideas that improve working practices
  • Effective communication, time management, administration, and report-writing skills
  • Veterans are encouraged to apply

Benefits

  • Bonus eligibility under the applicable incentive plan terms
  • Access to AIG’s Total Rewards benefits program
  • Health and wellbeing support
  • Financial security benefits
  • Professional development opportunities
  • Ongoing learning and development
  • Employee Resource Groups
  • Learning and cultural awareness activities
  • Reasonable accommodations for applicants and employees with disabilities

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