Rackspace Technology
Rackspace Technology
Rackspace Technology is a global managed cloud services provider helping enterprises design, build, migrate and run multicloud, hybrid and private cloud environments. Its work spans cloud infrastructure, application modernization, data platforms, AI and machine learning, cybersecurity, managed hosting, colocation and integrations with major hyperscalers. Rackspace combines consulting, professional and managed services for regulated and mission-critical organizations, with an emphasis on security, compliance, cost optimization and dependable operations. Its teams work across consulting, logistics and artificial intelligence-related areas, offering a range of technology roles connected to complex enterprise cloud programs.

DevOps Engineer IV – Cloud and LLMOps (US Remote)

Lead Rackspace Technology’s cloud, CI/CD, and LLMOps infrastructure in a remote US role. Shape technical direction, mentor engineers, and coordinate responses to critical incidents.

Description

  • Own complex, cross-functional infrastructure and CI/CD platforms, including LLMOps pipelines
  • Define technical direction and facilitate design reviews for the discipline
  • Design and manage end-to-end infrastructure and CI/CD delivery across multiple services
  • Coach junior and mid-level engineers
  • Direct incident response and root-cause investigations for critical infrastructure problems
  • Protect AI endpoints and agentic tools from prompt injection and data exposure
  • Support the implementation and enforcement of infrastructure security and compliance controls
  • Act as a principal technical contact for stakeholders and convert business needs into the infrastructure and AI-operations roadmap
  • Join the after-hours and weekend on-call rotation
  • Present technical initiatives to cross-functional audiences as needed

Requirements

  • Bachelor’s degree in computer science, software engineering, or a related field, or equivalent professional experience
  • 6–9 years of technology experience, including substantial ownership of infrastructure
  • 4–6 years of hands-on experience architecting and optimizing cloud infrastructure and CI/CD platforms
  • At least one year of informal engineering mentorship or design-review leadership
  • Advanced knowledge of cloud infrastructure, containerization and orchestration, and infrastructure as code (IaC)
  • Ability to independently create highly available, cost-efficient architectures
  • Ability to independently build CI/CD and deployment pipelines, including LLMOps pipelines for AI/ML models
  • Strong understanding of AI infrastructure signals such as latency, token cost, and model drift
  • Experience creating monitoring and alerting for AI infrastructure signals
  • Experience mentoring junior and mid-level engineers in infrastructure design and secure AI endpoint practices
  • Ability to present technical work to cross-functional groups of 5–10 people
  • Preferred: Professional-level cloud certification
  • Preferred: Extensive LLMOps experience at scale, including GPU provisioning and vector database hosting

Benefits

  • Annual bonus or incentive compensation
  • Equity awards
  • Employee Stock Purchase Plan (ESPP)
  • Rackspace Technology employee benefits
  • Remote work arrangement

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