Amadeus
Amadeus
Amadeus is a global travel technology company serving airlines, airports, border authorities, travel sellers, corporate travel teams, and hospitality providers. Its cloud-based software and IT solutions support reservations, passenger services, travel operations, payments, and analytics, helping connect organizations across the travel ecosystem. The company combines SaaS platforms, enterprise integrations, travel intelligence, and scalable technology for the travel and tourism industry.

Collections Analyst - Bangalore Hybrid

Manage APAC customer accounts for Amadeus in a hybrid Bangalore role. Focus on collections, account reconciliations, SAP payment application, and invoice resolution.

Description

  • Oversee a portfolio of customer accounts across the APAC region
  • Carry out collection outreach through phone and email
  • Reconcile customer accounts and resolve payment discrepancies
  • Investigate outstanding invoices and unallocated cash, then pursue resolution
  • Apply customer payments accurately in SAP
  • Supply customers with invoice copies, statements, and payment information
  • Collaborate with internal teams to resolve issues and strengthen collection performance
  • Support process improvements and contribute to team objectives

Requirements

  • Background in collections, accounts receivable, order-to-cash, or a comparable finance position
  • Experience with SAP HANA, Salesforce, or another ERP platform
  • Strong communication and stakeholder management capabilities
  • Professional negotiation skills and confidence handling customer discussions
  • Analytical approach with effective problem-solving abilities
  • Positive, accountable approach with a willingness to collaborate across teams

Benefits

  • Compensation package with salary, bonus, caregiving, and health benefits
  • Learning support through on-the-job training and formal development activities
  • Supportive workplace focused on professional development and personal well-being
  • Flexible working model
  • Diverse, equitable, and inclusive community
  • Opportunities for future advancement within Finance and the wider organization

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