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Consort Group
Consort Group
1,001 – 5,000 Employees
ConsultingLogisticsMarketing
Consort Group is a France-based IT services and solutions provider supporting organizations across the lifecycle of their infrastructure and data. Through its Consortis and Consortia activities, the company brings together managed infrastructure and support, consulting, outsourcing, DevOps, cybersecurity, data, digital development, media engineering, and artificial intelligence expertise. Its work is focused on helping enterprise clients operate technology reliably, protect critical systems, and turn data into practical business value across multiple countries.
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Cloud Application Support Engineer

Support Consort Group’s wealth management banking data platforms in production. Automate cloud infrastructure, monitor services, and help maintain round-the-clock operations.

PTPortugalHybridFull-timeMiddleSeniorEnglish RequiredSoftware Engineer
AnsibleAWSAzureCloudDockerJenkinsKubernetesLinuxPythonShell ScriptingSQLTerraform

Description

  • Provide technical and functional production support for wealth management data platform applications and tools.
  • Help improve service stability, availability, and operational efficiency in a banking environment.
  • Create and maintain Ansible playbooks and Terraform scripts for infrastructure provisioning, configuration, and deployment.
  • Integrate applications technically using existing products and services.
  • Set up and improve monitoring for technical and functional application components.
  • Contribute to automation, performance analysis, and operational improvements.
  • Support application changes and confirm knowledge transfer with development teams.
  • Handle incidents, service requests, and application support, including L1/L2 duties where applicable.
  • Review system, middleware, and application logs to investigate and resolve incidents.
  • Keep workflows, batch jobs, data transfers, and other operational processes running smoothly.
  • Track service performance and availability against Service Level Objectives.
  • Coordinate application releases and functional change requests.
  • Assist users and restore service within expected timeframes.
  • Keep support documentation, knowledge articles, and operating procedures up to date.
  • Take part in disaster recovery and live-play exercises.
  • Join a 24/7 production support team with shifts, on-call rotations, weekend, and public holiday coverage.
  • Escalate operational risks, incidents, and management issues to the divisional lead.
  • Support production readiness, risk reduction, service reporting, and ongoing improvement.
  • Help train operations colleagues in Ansible, Docker, and Kubernetes.

Requirements

  • Master’s degree in computer science, computer engineering, or a related field.
  • At least five years of experience in IT operations or software engineering.
  • Experience supporting production applications in banking and strong familiarity with core banking operations.
  • Experience with IT operations and production or infrastructure requirements.
  • At least two years of hands-on experience with a public cloud platform: IBM Cloud, AWS, Azure, or Google Cloud.
  • At least two years of hands-on experience with Ansible and Docker.
  • Experience troubleshooting incidents and supporting live applications.
  • Ability to diagnose technical issues across system, middleware, and application layers.
  • Willingness to work in round-the-clock support, including shifts and on-call rotations.
  • Strong knowledge of Red Hat Enterprise Linux, command-line tools, and shell scripting.
  • Proficiency in at least one scripting language, preferably Python or Bash.
  • Experience creating and maintaining Ansible and Terraform automation scripts and playbooks.
  • Experience with Docker and Kubernetes.
  • Hands-on experience with IBM Cloud, AWS, Azure, or Google Cloud.
  • Experience with Dynatrace.
  • Experience with PL/SQL.
  • Familiarity with CI tools such as Jenkins, Travis CI, or Concourse.
  • Knowledge of ITIL practices.
  • Knowledge of incident management, service monitoring, log analysis, release management, and service improvement.
  • Red Hat Enterprise Linux Automation with Ansible (RH294) certification.
  • Certified Kubernetes Application Developer (CKAD) certification.
  • Developing Advanced Automation with Red Hat Ansible Automation Platform (DO374) certification.
  • Fluent English.

Benefits

  • Supportive, people-focused onboarding.
  • Close support from management.
  • Ongoing access to training.
  • Practical commitments to inclusion, equality, and solidarity.
  • A comprehensive HR package.
  • A feedback-oriented culture and meaningful projects.

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