Digital Support Coordinator (Overnight)
Avery DennisonProvide overnight Tier 1 technical support for Avery Dennison’s labeling and digital identification solutions. Triage tickets, resolve client issues, and escalate complex cases.
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ICON plc is a global contract research organisation serving the healthcare and pharmaceutical industries. Its work spans clinical, consulting, and commercial services that support drug development from early research through post-marketing activities. The company provides solutions including decentralised clinical trials, cardiac safety, early clinical laboratories, medical imaging, regulatory intelligence, and real-world evidence. ICON plc also brings therapeutic expertise to areas such as cardiovascular disease, oncology, internal medicine, cell and gene therapies, and biosimilars, combining data analysis with patient-focused approaches to help advance clinical programmes.
Clinical Data Coordinator – Argentina (Remote)
Support clinical trial data management at ICON Strategic Solutions by reviewing study data, raising site queries, and helping deliver research milestones on time.
Description
- Help the Data Management Study Lead develop eCRFs, data validation specifications, and study-specific procedures.
- Review clinical and third-party data against edit specifications and data review plans.
- Send clear, accurate, and concise queries to investigational sites.
- Work effectively with peers, clinical data scientists, and functional management.
- File and archive study documents, and send queries to investigator sites for resolution as part of project work.
- Keep study activities on schedule.
Requirements
- A bachelor's degree in a relevant field, such as life sciences or healthcare.
- Basic knowledge of clinical data management in the pharmaceutical or biotechnology industry.
- Familiarity with data management software and systems, such as Medidata, Oracle RDC, or similar tools.
- Strong attention to detail and the ability to work effectively in a fast-paced setting.
- Excellent communication skills and the ability to collaborate across teams.
- Knowledge of regulatory guidelines and standards, such as ICH-GCP, is a plus.
- Legal authorization to work in the country where the role is based.
Benefits
- Competitive base pay and performance-related incentives.
- Health and wellbeing programmes, including medical, dental, and vision coverage where applicable.
- Retirement and pension plans.
- Life assurance and disability coverage.
- Employee assistance programmes and wellbeing resources.
- Structured training and career pathways for learning and development.
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