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Labcorp
Labcorp
BiotechnologyHealthcarePharmaceuticals
Labcorp combines laboratory testing, diagnostics, drug development, and scientific data to support healthcare providers, hospitals, pharmaceutical companies, researchers, and patients. Its global operations serve more than 160 million patients each year, with teams working across a broad laboratory network and more than 100 countries. The company applies advanced technologies, including artificial intelligence and digital tools, to accelerate clinical research, enable precision medicine initiatives such as cell and gene therapies and oncology diagnostics, and help inform medical decisions. Labcorp’s careers span healthcare, pharmaceuticals, biotechnology, laboratory science, technology, and drug development.
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Cash Register Administrator at Labcorp Remote North Carolina

Support Labcorp’s Patient Easy Pay cash register application remotely from North Carolina, handling payment troubleshooting, merchant setup, deposits, and phlebotomy support.

USUnited StatesNCNorth Carolina
$20 – $30 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredAdministration

Description

  • Gather and enter details for merchant ID setup and bank account creation
  • Track merchant ID setup, escalate delays or issues to Treasury, and coordinate cash register software installation
  • Provision user access to the Digital Deposit System (DTS)
  • Provide telephone support for cash register, payment processing, and deposit problems
  • Recreate requests for deposit pickups
  • Work with Treasury, Corporate Accounts Receivable, Divisional IT, PSC supervisors and managers, and Phlebotomy to resolve banking and balancing issues
  • Review weekly divisional audit files for adherence to company policies, procedures, and internal controls
  • Report and investigate funds that are missing
  • Resolve daily and weekly exception reports using LCBS, LCLS, and PEP
  • Process adjustments, request posting of missed payments, correct pricing discrepancies, and approve patient billing
  • Create and maintain training materials and standard operating procedures for Patient Easy Pay and DTS
  • Identify training opportunities for end users
  • Detect connectivity and equipment problems affecting Patient Easy Pay
  • Install, support, and provide guidance for the Patient Easy Pay cash register application

Requirements

  • High school diploma or GED plus three years of healthcare revenue cycle management or Labcorp IT support experience
  • Bachelor’s degree with at least five years of healthcare revenue cycle management and IT support experience preferred
  • Familiarity with remote software use preferred
  • Experience with revenue cycle management systems and IT support preferred
  • Network or application support experience preferred
  • Strong analytical and problem-solving abilities
  • Ability to assess, recommend, and resolve application issues while developing processes that support application use
  • Excellent interpersonal, coaching, and communication skills
  • Ability to explain complex procedures clearly and concisely in writing and verbally
  • Strong computer skills
  • Extensive hands-on experience with Excel, Word, Outlook, Windows functionality, LCLS, and LCBS

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) retirement plan
  • Paid time off or flexible time off
  • Tuition reimbursement
  • Employee stock purchase plan

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