Centene Corporation
Centene Corporation
Centene Corporation is a healthcare and insurance company focused on government-sponsored coverage and community health. Its services include Medicaid, Medicare, Health Insurance Marketplace plans, and TRICARE support for military communities. Centene combines localized care delivery with partnerships with nonprofit organizations to address the needs of the members it serves. The company also incorporates environmental responsibility and ethical governance into its approach to operating and supporting communities.

Care Coordinator II, Texas Remote

Coordinate care for Centene members in Texas through outreach, care planning, and referrals. The role includes phone calls and home visits to support continuity of care.

Description

  • Assist care management teams in coordinating provider services, maintaining continuity of care, and supporting member satisfaction.
  • Reach members by phone or during home visits to review care plans, next steps, resources, questions, concerns, and ongoing education.
  • Coordinate care with healthcare and community providers, partners, members, and caregivers.
  • Help members and providers address questions, requests, and concerns about care plans.
  • Work with care managers, practitioners, and other staff to support member services.
  • Assist with service assessments and screenings, and record members’ care needs.
  • Maintain member records and share them with providers when needed.
  • Adhere to professional practice standards, contractual obligations, and regulatory guidelines.
  • Identify member needs and refer them to care managers, community organizations, and disease managers.
  • Explain available benefits and resources to members.
  • Complete other assigned duties and follow company policies and standards.

Requirements

  • Must live in Texas.
  • Comfort using computers.
  • A healthcare background is strongly preferred.
  • High school diploma or GED.
  • One to two years of related experience.
  • Able to contact members by phone or through home visits.
  • Able to document and maintain member records in line with state and regulatory requirements.
  • Able to follow contractual obligations, regulatory guidelines, and standards.
  • Able to identify needs and make referrals to care managers, community-based organizations, and disease managers.

Benefits

  • Competitive compensation.
  • Health insurance coverage.
  • 401(k) plan.
  • Stock purchase plans.
  • Tuition reimbursement.
  • Paid time off and holidays.
  • Flexible work arrangements, including remote, hybrid, field, or office schedules.
  • Additional incentives may be part of total compensation.

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