Atos
Atos
Atos provides digital transformation services and technology solutions for organizations across consulting, healthcare, logistics, and other industries. Its work spans cloud and infrastructure, digital business platforms, technology consulting, cybersecurity, user experience, and enterprise digital transformation. The company also supports major international events as an official IT partner, including UEFA and the Olympic Games, while advancing innovation and sustainability across its technology services.

Business Analyst, Healthcare Applications - Atos Onsite Chicago

Atos is seeking a Business Analyst to design, test, upgrade, and support integrated healthcare applications in an onsite Chicago role. The position coordinates requirements analysis, user training, implementation support, and issue resolution.

Description

  • Design, develop, and document changes for assigned applications
  • Advise end users on project requirements, designs, and application builds
  • Test software against detailed specifications
  • Track, analyze, and report project issues while updating management on progress
  • Learn connected applications and oversee work involving integrated system functions
  • Investigate hardware and software problems to coordinate resolution of end-user requests
  • Assess system upgrades and support senior management with implementation activities
  • Gather functional requirements by interviewing personnel about current system usage
  • Recommend and promote process improvements within user departments
  • Improve test plans for application, interface, and conversion activities
  • Help create Go Live support plans
  • Deliver application support after implementation
  • Complete designated work-plan activities
  • Maintain application tables, files, profiles, code sets, and related records
  • Train junior personnel and help prepare departmental education and training materials
  • Monitor and evaluate procedural documentation
  • Participate in relevant vendor clinical application training
  • Learn and support additional applications as assigned
  • Provide scheduled after-hours support for assigned applications

Requirements

  • Bachelor’s degree
  • Four years of experience in business or systems analysis
  • Three years of experience with requirements, design, configuration, and testing
  • Experience supporting application operations
  • Healthcare industry experience
  • Master’s degree or higher in Computer Science or Management Information Systems from an accredited college or university
  • Project management experience
  • Strong understanding and practical experience with the Systems Development Life Cycle
  • Strong software testing knowledge and experience
  • Experience documenting processes
  • Experience delivering application training to end users
  • Strong interpersonal abilities for training junior staff and encouraging coworker collaboration
  • Excellent customer service skills with timely responses to calls, emails, and customer requests
  • High attention to detail
  • Ability to work independently with minimal supervision
  • Experience working with large integrated applications
  • Ability to exercise sound judgment under supervision
  • Ability to prioritize, plan, and organize projects and tasks
  • Ability to manage multiple tasks and deadlines in a fast-paced, high-pressure environment
  • Strong initiative

Benefits

  • A workplace where diversity and inclusion are part of the company culture
  • Commitment to a fair working environment
  • Commitment to environmental, social, and governance and corporate social responsibility initiatives

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