Remote Customer Service Representative in Mexico
My Hero VA
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Savvital provides tailored business services to small and medium-sized companies operating in international markets. Its work spans construction, real estate, insurance, mortgage services, and general business support, with an emphasis on practical delegation and cost-conscious solutions. By combining specialized services with a human-centered approach, Savvital helps clients manage operational needs and pursue growth.
Bilingual Sales Associate, Client Services (English and Spanish)
Prospect higher education leaders for Savvital’s partner AI admissions platform, pitching solutions and booking B2B appointments in English and Spanish. Manage sales pipelines and records in HubSpot.
Description
- Reach higher education leaders through targeted outbound B2B outreach in English and Spanish.
- Present the platform’s value in both languages to qualify prospects and book sales appointments.
- Build and manage the B2B pipeline through calls, tailored bilingual emails, and executive networking.
- Explain AI-driven solutions clearly and persuasively to university decision-makers.
- Track performance against KPIs for booked meetings and converted sales opportunities.
- Cold-call directors, admissions vice presidents, and deans at targeted international universities.
- Follow up by phone and email to improve conversions and meet weekly benchmarks.
- Use B2B sales tools for call and email sequences, and maintain accurate HubSpot records.
- Work with business representatives and the CEO in biweekly strategy meetings to refine the go-to-market approach for regional markets.
- Deliver culturally relevant AI solution pitches to academic decision-makers.
Requirements
- Professional fluency in spoken and written English and Spanish, with executive-level vocabulary for senior decision-makers.
- At least three years of proven experience in B2B sales, business development, or outbound appointment setting.
- EdTech experience or experience selling B2B solutions directly to universities is a strong advantage.
- Strong B2B lead-generation skills and resilience when handling rejection.
- Self-motivated, goal-oriented, driven, and accountable.
- Comfort working remotely with a flexible schedule.
- Able to manage priorities and navigate complex organizational hierarchies across regions.
- Able to handle objections, build rapport quickly with senior leaders, and navigate complex decision-making structures in B2B sales.
Benefits
- Market-aligned base salary.
- Performance-based bonuses and commission incentives.
- Internet and utility allowances to support remote work.
- Annual performance reviews and salary increases.
- Ongoing professional development and career advancement opportunities.
- Collaborative, energetic, ownership-driven work culture.
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