HOS247 develops electronic logging device (ELD) and fleet management software for the logistics and transportation industries. Its platform combines GPS fleet tracking, AI-assisted dispatch and communication tools, and compliance monitoring to help drivers, owner-operators, fleet managers, and larger logistics teams manage day-to-day operations. HOS247 provides easy-to-use ELD devices designed to support FMCSA compliance, serving fleets in the United States and Canada. The company’s work focuses on applying SaaS and automation to improve visibility, safety, compliance workflows, and operational efficiency across transportation networks.
Bilingual Customer Support Specialist, English and Spanish - Remote in Mexico
Provide remote bilingual customer support for HOS247’s trucking compliance and fleet management technology. Assist English- and Spanish-speaking trucking customers across the United States and Canada.
Description
- Assist English- and Spanish-speaking customers across the United States and Canada
- Work remotely from home as a customer support contractor
- Help customers use the company’s ELD Logbook and Fleet Management system
- Support organizational goals while developing toward upper-level roles
Requirements
- Fluent in English and Spanish
- Comfortable working with technology
- At least one year of customer support or sales experience serving English-speaking customers
- Available to work Saturdays and Sundays, with scheduled days off during the week
- Able to pass a background check
- Familiarity with Zendesk Support is a plus
- Previous residence in the United States is a strong plus
Benefits
- Remote, work-from-home arrangement
- Opportunity to advance quickly into upper-level positions